Senior Inside Property Claim Adjuster

Jobtailor

Arizona

On-site

USD 65,000 - 95,000

Full time

10 days ago

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Job summary

Jobtailor in the United States is seeking an experienced property claims adjuster to investigate, evaluate, and settle complex claims from inception to settlement. You will determine coverage, negotiate settlements, and manage high-volume workflows with external regulators and vendors.

Proficiency in Xactimate and virtual inspection tools is required, with on-call CAT deployment duties and ongoing licenses.

Qualifications

2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience
Experience handling water loss claims including water mitigation, water loss estimating, and reconciliation
Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)
Developing (Working) knowledge of residential construction
Working knowledge of estimating losses using Xactimate or similar tools and platforms
Demonstrated negotiation, investigation, communication, and conflict resolution skills
Working knowledge of property claims contracts and interpretation of case law and state laws and regulations
Proficiency in prioritizing and multi-tasking, including navigating through multiple business applications
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts
Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies such as Hosta, Hover, Xactimate, and ClaimsX
Insurance industry credentials such as AINS, CPCU, AIC, or SCLA, or actively pursuing certification
Proficiency in Xactimate, including Level 1 and/or Level 2 certification
Experience working in a call center or high-volume customer interaction environment
Currently hold an active Adjuster License
Bachelor's degree
US military experience through military service or a military spouse/domestic partner
Must not require immigration support or visa sponsorship now or in the future

Responsibilities

Investigate, evaluate, negotiate, and settle complex property insurance claims
Confirm and analyze coverage, recognize liability exposure, and negotiate equitable settlements in compliance with state regulatory requirements
Proactively manage assigned claims caseload involving moderately complex damages
Partner with vendors and internal business partners to resolve claims
Coordinate with external regulators to ensure appropriate documentation and compliance
Research claim damages using information from insureds, third parties, and external resources
Identify and resolve discrepancies and identify subrogation potential
Identify coverage concerns, review prior loss history, and create SIU referrals when appropriate
Determine coverage through investigation of moderate-complexity policy terms and contingencies
Negotiate claims settlements and collaborate with management on settlement amounts outside authority limits
Maintain accurate and current claim file documentation
Use estimating technology platforms and virtual inspection tools to prepare claims estimates
Apply industry standards for inspection, damage mitigation, and restoration
Serve as an informal resource for team members
Address jurisdictional challenges involving legislation and construction considerations
Support workload surges and catastrophe response operations, including mandatory on-call dates and potential evening, weekend, and holiday work
Travel for CAT deployments with minimal notice when assigned
Handle higher-complexity claims and additional duties as needed
Identify, measure, monitor, and control business risks in accordance with risk and compliance policies

Skills

Claims Investigation

Negotiation Skills

Communication

Multi-tasking

Regulatory Compliance

Water Loss Claims

Education

Bachelor's degree

Tools

Xactimate

Hosta

Hover

ClaimsX

Estimating Platforms

Job description

Investigate, evaluate, negotiate, and settle complex property insurance claims
Confirm and analyze coverage, recognize liability exposure, and negotiate equitable settlements in compliance with state regulatory requirements
Proactively manage assigned claims caseload involving moderately complex damages
Partner with vendors and internal business partners to resolve claims
Coordinate with external regulators to ensure appropriate documentation and compliance
Research claim damages using information from insureds, third parties, and external resources
Identify and resolve discrepancies and identify subrogation potential
Identify coverage concerns, review prior loss history, and create SIU referrals when appropriate
Determine coverage through investigation of moderate-complexity policy terms and contingencies
Negotiate claims settlements and collaborate with management on settlement amounts outside authority limits
Maintain accurate and current claim file documentation
Use estimating technology platforms and virtual inspection tools to prepare claims estimates
Apply industry standards for inspection, damage mitigation, and restoration
Serve as an informal resource for team members
Address jurisdictional challenges involving legislation and construction considerations
Support workload surges and catastrophe response operations, including mandatory on-call dates and potential evening, weekend, and holiday work
Travel for CAT deployments with minimal notice when assigned
Handle higher-complexity claims and additional duties as needed
Identify, measure, monitor, and control business risks in accordance with risk and compliance policies

Requirements

High School Diploma or General Equivalency Diploma
2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience
Experience handling water loss claims including water mitigation, water loss estimating, and reconciliation
Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)
Developing (Working) knowledge of residential construction
Working knowledge of estimating losses using Xactimate or similar tools and platforms
Demonstrated negotiation, investigation, communication, and conflict resolution skills
Working knowledge of property claims contracts and interpretation of case law and state laws and regulations
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts
Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies such as Hosta, Hover, Xactimate, and ClaimsX
Insurance industry credentials such as AINS, CPCU, AIC, or SCLA, or actively pursuing certification
Proficiency in Xactimate, including Level 1 and/or Level 2 certification
Experience working in a call center or high-volume customer interaction environment
Currently hold an active Adjuster License
Bachelor's degree
US military experience through military service or a military spouse/domestic partner
Must not require immigration support or visa sponsorship now or in the future

Core Competencies

Demonstrates expertise in investigating and negotiating property insurance claims, with a strong focus on compliance with state regulations and effective communication with stakeholders. Proficient in utilizing estimating technology and managing complex claims from inception to settlement.

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