Property Claims Adjuster Specialist – Field

Jobtailor; Greenville (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Greenville, SC seeks an experienced Property Claims Adjuster to manage a caseload of complex property claims, investigating and negotiating settlements in line with state regulations.

You will leverage Xactimate and estimating platforms, collaborate with vendors, and travel 50-75% of the year for catastrophe deployments and inspections.

Candidates must have 2 years of property claims experience, licensure within 90 days, and ability to work independently while mentoring peers.

Qualifications

• High school diploma or GED required.
• 2 years of property claims adjusting experience with moderate complexity.
• Advanced knowledge of estimating losses using Xactimate.
• Residential construction knowledge required.
• Familiarity with state regulations and claims contracts.

Responsibilities

• Manage an assigned caseload of complex property insurance claims.
• Investigate, evaluate, negotiate, and settle complex property claims.
• Confirm and analyze coverage, recognize liability exposure, and negotiate equitable settlements in compliance with state regulations
• Coordinate with regulators and ensure appropriate documentation and compliance
• Travel for catastrophe deployments and on-call work
• Handle attorney-involved claims and apply jurisdictional considerations
• Maintain accurate claim-file documentation
• Use estimating technology platforms and virtual inspection tools to prepare claims estimates

Skills

Negotiation skills

Investigative skills

Analytical problem-solving

Communication

Multi-tasking

Prioritizing

Team collaboration

Education

High School Diploma or GED

Tools

Xactimate

Estimating technology platforms

Virtual inspection tools

Job description

• Manage an assigned caseload of complex property insurance claims
• Investigate, evaluate, negotiate, and settle complex property claims
• Confirm and analyze coverage, recognize liability exposure, and negotiate equitable settlements in compliance with state regulations
• Partner with vendors and internal business partners to facilitate complex claims resolution
• Coordinate with external regulators and ensure appropriate documentation and compliance
• Investigate claim damages using information from insureds, third parties, and external resources
• Identify discrepancies and subrogation potential
• Review prior loss history and create Special Investigation Unit referrals when appropriate
• Analyze complex policy terms and contingencies to determine coverage
• Determine and negotiate settlements within authority limits; collaborate with management on settlements outside authority limits
• Maintain accurate and current claim-file documentation
• Use estimating technology platforms and virtual inspection tools to prepare claims estimates
• Support workload surges and catastrophe response operations, including on-call dates and evening, weekend, or holiday work
• Travel for catastrophe deployments, claim resolution, training, and in-person inspections
• Handle attorney-involved claims and address jurisdictional, legislative, and construction considerations
• Work independently on complex problems and serve as a resource for less-experienced colleagues
• Identify, measure, monitor, and control risks in accordance with compliance policies and procedures

Requirements

• High School Diploma or General Equivalency Diploma required
• 2 years of relevant property claims adjusting experience involving moderate-complexity losses, including writing estimates and dwelling and structural damages
• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms
• Proficient knowledge of residential construction
• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations
• Proficient negotiation, investigation, communication, and conflict resolution skills
• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills
• Ability to travel 50-75% of the year, locally and non-locally, and/or work catastrophe duty when needed
• Acquisition and maintenance of an insurance adjuster license within 90 days and 3 attempts
• Currently reside within or have the ability to self-relocate to the Greenville/Spartanburg, South Carolina territory
• Must meet USAA safe driving requirements, including MVR verification and possession of a valid driver's license
• Ability to crouch and stoop to inspect confined spaces, including attics and crawl spaces
• Ability to lift a minimum of 35 pounds, including a ladder
• Ability to climb ladders, traverse roofs, and work at heights while inspecting roofs and attics
• USAA does not provide visa sponsorship; applicants must not require immigration support now or in the future

Core Competencies

Demonstrates expertise in managing complex property insurance claims, including investigation, negotiation, and compliance with state regulations. Proficient in using estimating technology and understanding residential construction and property claims contracts.

Highest-signal resume keywords

• Property Claims Adjusting Experience
• Xactimate Proficiency
• Negotiation Skills
• Analytical Problem-Solving
• Insurance Adjuster License

Hard Skills

• Claims Investigation
• Coverage Analysis
• Settlement Negotiation
• Risk Control
• Loss Estimation

Soft Skills

• Communication Skills
• Conflict Resolution
• Multi-Tasking
• Prioritizing Skills
• Team Collaboration

Certifications & Qualifications

• Insurance Adjuster License

Industry Keywords

• Property Insurance
• Compliance Policies
• Residential Construction
• State Regulations
• Subrogation

Tools & Technologies

• Estimating Technology Platforms
• Virtual Inspection Tools