Senior Infrastructure Automation Engineer - Hybrid

Publix Super Markets; Lakeland (FL); Híbrido; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee stock ownership plan

Additional shares

401(k) retirement savings plan

Group health, dental and vision plans

Paid Time Off

Paid Parental Leave

Disability insurance

Tuition reimbursement

Free hot lunches

Descripción de la vacante

Publix Technology in Lakeland, FL is seeking a Senior Engineer for Infrastructure Escalation Engineering to support the platform and internal business customers. The role offers a hybrid work model with onsite collaboration and remote work options.

The position requires a Bachelor's degree and 2+ years in automation, Windows Server and RHEL, VMware/VCF, ESXi, Hyper‑V, and hardware troubleshooting, plus on‑call experience and strong networking (SSH, TLS).

Formación

• Bachelor's degree in computer science or analytical discipline, or equivalent experience.
• 2+ years of automation technology experience (Ansible, Terraform) or similar.
• 2+ years Windows Server / Red Hat Enterprise Linux support.
• 2+ years Broadcom VMware/VCF stack experience.
• 2+ years ESXi and Hyper‑V experience.
• 2+ years server hardware troubleshooting (HPE, Dell).
• Experience resolving issues within predefined SLAs.
• On-call rotation experience.
• Experience troubleshooting TCP/IP networking (SSH, TLS).

Responsabilidades

• Use analytical triage to provide subject matter expertise in debugging and troubleshooting RHEV/RHEL, ESX, and Windows platform issues as well as hardware issues.
• Analyze problem and incident metrics to identify recurring trends and gaps in monitoring.
• Lead efforts to automate problem resolution and prevention using Ansible, PowerShell, and SCCM to reduce toil.
• Participate in weeklong on-call rotation to provide after-hours support.
• Coordinate and run meetings to restore service quickly and provide root cause analysis and prevention recommendations.
• Own opening and maintaining support cases with vendors like Microsoft, Broadcom (VMware), and HPE.
• Mentor others by maintaining procedures, training materials, and guidance for infrastructure support teams.
• Provide clear communications for the business and leadership for debriefs and ongoing issues resolutions.

Conocimientos

Analytical thinking

On-call experience

SLA management

Vendor coordination

Educación

Bachelor's degree in computer science or analytical discipline

Herramientas

Ansible

Terraform

PowerShell

SCCM

Windows Server

Red Hat Enterprise Linux

Broadcom VMware VCF

ESXi

Hyper-V

HPE hardware

Dell hardware

TCP/IP networking

SSH

TLS

Descripción del empleo

Publix Technology in Lakeland, FL is seeking a Senior Engineer for Infrastructure Escalation Engineering to support the platform and internal business customers. The role offers a hybrid work model with onsite collaboration and remote work options.

The position requires a Bachelor's degree and 2+ years in automation, Windows Server and RHEL, VMware/VCF, ESXi, Hyper‑V, and hardware troubleshooting, plus on‑call experience and strong networking (SSH, TLS).