Senior Information Technology Business Analyst

Insight Global; Atlanta (GA); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Insight Global is seeking a Senior Business Analyst to lead complex business analysis across multiple systems and stakeholder groups. You will drive requirements strategy, process analysis, solution evaluation, testing support, and implementation readiness, while connecting technology initiatives to measurable business value.

The role offers hybrid work in Atlanta and influences decisions with independence.

Qualifications

• Extensive experience analyzing complex business processes.
• Ability to lead requirements and analysis across multiple systems and stakeholders.
• Strong knowledge of SDLC, requirements management, testing, implementation, and production support.
• Strong analytical and problem‑solving skills considering data, operations, and systems.
• Experience using SQL and data sources to support analysis.

Responsibilities

• Maintain strategic relationships with customers to understand needs and opportunities.
• Lead requirements strategy, elicitation, validation, and stakeholder alignment for complex initiatives.
• Lead analysis across multiple systems, functions, data sources, and stakeholders.
• Define analysis approach and documentation expectations for initiatives.
• Ensure requirements are complete, traceable, and aligned with outcomes.
• Partner with IT to evaluate solution options addressing functional requirements.
• Lead stakeholders in evaluating business value and implementation readiness.
• Lead business process reengineering and cross-functional improvements.
• Resolve conflicting requirements and dependencies.
• Guide QA and UAT efforts and support issue resolution.
• Coordinate BA and IT teams on assigned initiatives.
• Review deliverables and coach junior analysts.

Skills

Stakeholder management

Requirements analysis

SDLC knowledge

SQL / data analysis

Process modeling

QA / UAT

Cross-functional collaboration

Data integration knowledge

Problem-solving

Mentoring others

Education

Bachelor's degree in IT/Business/IS

5+ years in BA

IT project & SDLC experience

Tools

SQL

Data visualization

APIs

Relational databases

Job description

Location:

Hybrid in Atlanta, GA 30339 (near I‑75 and The Battery)

• Hybrid in office 3 days per week (Monday, Wednesday, and Thursday)

Duration:

PERM / Full-time

Summary

The Senior Business Analyst leads complex business analysis efforts across multiple systems, functions, and stakeholder groups. This role leads requirements strategy, business process analysis, solution evaluation, testing support, and implementation readiness; connects technology initiatives to measurable business value; and guides other analysts and IT professionals. The Senior Business Analyst operates with a high degree of independence and influences cross-functional decisions without direct supervisory responsibility.

Essential Duties and Responsibilities

• Maintain strategic and ongoing relationships with internal and external customers to understand operating environments, business needs, priorities, and opportunities.
• Lead requirements strategy, elicitation, validation, documentation, and stakeholder alignment for complex initiatives.
• Lead analysis across multiple systems, business functions, data sources, integrations, and stakeholder groups.
• Define the analysis approach, stakeholder‑engagement plan, and documentation expectations for assigned initiatives.
• Ensure requirements are complete, traceable, testable, and aligned with strategic business outcomes.
• Partner with IT teams to evaluate solution options and determine how technology can best address functional requirements.
• Lead stakeholders in evaluating business value, operational impact, data impact, implementation readiness, and expected benefits of proposed solutions.
• Lead business process reengineering and cross-functional process‑improvement efforts.
• Lead resolution of conflicting requirements, dependencies, and cross‑functional process issues.
• Guide and perform QA and UAT efforts by clarifying expected behavior, assessing requirement coverage, and supporting resolution of complex issues.
• Support complex production issues by coordinating business analysis, impact assessment, and stakeholder communication.
• Identify, assess, and communicate significant project risks, dependencies, assumptions, decisions, and opportunities.
• Coordinate the work of Business Analysts and other IT professionals on assigned initiatives.
• Review complex analyst deliverables and provide coaching, guidance, and feedback.
• Mentor Business Analysts and Associate Business Analysts in analysis methods, documentation, stakeholder management, testing, and application knowledge.
• Perform selective project management functions, including coordination of scope, milestones, dependencies, and deliverables, as appropriate.
• Recommend improvements to BA standards, templates, tools, governance, and SDLC practices.
• Follow and promote established SDLC, change‑management, documentation, testing, security, and deployment procedures.
• Adapt to evolving business processes, applications, analytical tools, and delivery methodologies and help promote effective practices across the team.

Qualifications

• Extensive experience analyzing complex business processes and implementing technology solutions.
• Demonstrated ability to lead requirements and analysis across multiple systems, functions, and stakeholder groups.
• Strong knowledge of SDLC, requirements management, testing, implementation, and production support practices.
• Strong analytical and problem‑solving skills, including evaluation of business, operational, system, and data impacts.
• Ability to understand and use SQL, relational data, reports, integrations, and system data flows to support analysis.
• Experience with process modeling, requirements documentation, test planning, and business process reengineering.
• Ability to influence and build trust with technical and nontechnical stakeholders at multiple organizational levels.
• Experience coordinating or guiding analysts and IT professionals in a project environment.
• Knowledge of data visualization, APIs, data models, and system integration is a plus.
• Experience with wholesale distribution or logistics industries is a plus.

Education / Experience

• Bachelor's degree in a technical, business, finance, accounting, Information Systems, or related field, or equivalent education and experience.
• 5+ years of progressive experience in business process analysis and implementation of technical solutions, including demonstrated leadership of complex analysis efforts.
• Experience leading work in an IT project and SDLC environment.