Business Analyst

Tier4 Group; Boston (MA); On-site; USD 110,000 - 160,000; Full time

Job summary

Tier4 Group is seeking a Senior Business Analyst in Boston to lead business and system analysis for complex technology initiatives. You will document requirements, perform gap analyses, and translate needs into actionable user stories and tasks.

The role interfaces with business leaders, PMs, and technical teams to ensure solutions align with objectives and are delivered on time. Strong communication, analytical, and organizational skills are essential for multitasking across projects.

Qualifications

• 4+ years of experience as a Business Analyst supporting technology projects.
• Strong expertise in business process analysis, requirements gathering, and documentation.
• Experience conducting stakeholder interviews, facilitating workshops, and translating business needs into technical requirements.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Experience optimizing and improving business processes.
• Proven experience leading requirements-gathering sessions and developing user stories.
• Working knowledge of SDLC processes and methodologies.
• Experience in Agile (Scrum, Kanban) and Waterfall environments.
• Ability to create BRDs, FRDs, use cases, and data mapping documentation.
• Experience developing acceptance test plans and QA processes.

Responsibilities

• Collaborate with stakeholders to research, analyze, and document business processes and requirements.
• Utilize tools such as Jira,Visio, SharePoint, Power BI, and MS Office to support analysis.
• Document current-state and future-state processes using UML and other modeling methods.
• Translate business needs into functional requirements with solution teams.
• Lead elicitation workshops and stakeholder meetings.
• Create and maintain BRDs, FRDs, and functional specifications.
• Develop user stories, process flows, and detailed system requirements.
• Define UI/UX requirements with design teams.
• Support QA activities throughout development and testing phases.
• Develop test plans and acceptance criteria; execute tests as needed.
• Analyze defects and coordinate resolutions with engineering teams.
• Gather reporting and dashboard requirements for stakeholders.
• Coordinate with project managers to meet milestones and deliverables.
• Assist training and end-user adoption efforts.

Skills

Business analysis

Requirements gathering

Stakeholder interviews

Workshops facilitation

Technical requirements translation

SDLC knowledge

Agile & Waterfall

User stories

Process mapping

Data mapping

BRDs & FRDs creation

Jira

Smartsheet

Education

Bachelor's degree in Business/IT/CS

Tools

Jira

Smartsheet

Job description

Overview

We are seeking a Senior Business Analyst to lead business and system analysis efforts for complex, high-visibility technology initiatives. This role will work closely with program managers, business leaders, project teams, and technical stakeholders to document detailed business requirements, perform gap analyses, and translate requirements into user stories and actionable tasks.

The Senior Business Analyst will serve as a key liaison between business stakeholders and development teams, guiding projects through the software development lifecycle. This individual will collaborate with project managers, technical leads, architects, designers, and quality assurance teams to ensure solutions meet business objectives and are delivered successfully.

The ideal candidate will have significant experience gathering and documenting requirements, analyzing business processes, creating technical and functional documentation, and supporting software development and testing activities in both Agile and Waterfall environments.

The successful candidate will possess exceptional communication, analytical, and organizational skills, as well as the ability to translate complex technical concepts into business-friendly language. This role requires the ability to manage multiple projects simultaneously while maintaining attention to detail and quality.

Key Qualifications

Candidates should demonstrate:

• Proven experience supporting and leading complex software development projects.
• Ability to facilitate requirements-gathering sessions with business stakeholders.
• Experience documenting requirements using tools such as Jira, Visio, Excel, and similar platforms.
• Strong understanding of business requirements and the ability to communicate them effectively to technical and non-technical audiences.
• Excellent verbal and written communication skills.
• Strong negotiation, collaboration, and stakeholder management abilities.
• High level of initiative, ownership, and self-motivation.

Primary Responsibilities

• Collaborate with stakeholders to research, analyze, and document business processes and requirements.
• Utilize tools such as Jira, Visio, SharePoint, Power BI, and Microsoft Office Suite to support business analysis activities.
• Analyze and document current-state and future-state business processes using UML and other modeling methodologies.
• Work with solution architects and technical teams to translate business needs into functional requirements.
• Lead and document requirements elicitation workshops and stakeholder meetings.
• Create and maintain business requirements documentation using Agile methodologies.
• Develop user stories, process flows, functional specifications, and detailed system requirements.
• Partner with UI/UX teams to define user interface requirements and user experiences.
• Contribute to business analysis standards, governance, and process improvement initiatives.
• Support software quality assurance activities throughout development, testing, and production releases.
• Develop test plans, test cases, and acceptance criteria.
• Execute and support testing activities across all phases of the software development lifecycle.
• Document test results and communicate findings to project stakeholders.
• Analyze defects and collaborate with development teams to identify resolutions.
• Gather reporting and dashboard requirements and perform related business analysis activities.
• Work closely with project managers to ensure successful delivery of project milestones and deliverables.
• Collaborate with infrastructure and technical support teams as needed.
• Develop training materials and support end-user training and adoption efforts.
• Perform additional duties related to software delivery and business analysis as required.

Required Qualifications

• 4+ years of experience as a Business Analyst supporting technology projects.
• Bachelors degree in Business, Information Technology, Computer Science, or a related field preferred; equivalent experience may be considered.
• Strong expertise in business process analysis, requirements gathering, and requirements documentation.
• Experience conducting stakeholder interviews, facilitating workshops, and translating business needs into technical requirements.
• Excellent verbal and written communication skills with the ability to communicate effectively across technical and non-technical audiences.
• Strong analytical and problem-solving abilities.
• Demonstrated experience optimizing and improving business processes.
• Proven experience leading requirements-gathering sessions and developing user stories.
• Working knowledge of software development lifecycle (SDLC) processes and methodologies.
• Experience working in Agile (Scrum, Kanban) and Waterfall environments.
• Ability to create user stories, process flows, business requirements documents (BRDs), functional requirements documents (FRDs), use cases, and data mapping documentation.
• Experience developing acceptance test plans, test cases, and QA processes.
• Ability to work directly with users and stakeholders to validate business and functional requirements.
• Experience with Jira preferred.
• Experience with Smartsheet is a plus.

Preferred Qualifications

• CBAP (Certified Business Analysis Professional), PSPO (Professional Scrum Product Owner), or similar certifications.
• Ability to quickly learn and adapt to new technologies, tools, and methodologies.
• Strong negotiation and stakeholder management skills.
• Experience balancing business priorities with technical and resource constraints.
• Comfortable working in fast-paced environments with evolving requirements.
• Ability to work independently while collaborating effectively across teams.
• Strong organizational and multitasking skills.
• Customer-focused mindset and commitment to delivering business value.
• Experience supporting public sector, regulated industries, environmental programs, energy organizations, or similarly complex business environments is a plus.