Senior Incident Response Lead – 24x7 Data Center

Astreya Consultancy India; Austin (TX); On-site; USD 60,000 - 94,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision plan

401k plan

Paid time off

Paid holidays

Job summary

Astreya Consultancy India seeks an Incident Response Specialist to triage alerts, perform initial investigations, and escalate confirmed threats. You will lead incident handling and coordinate cross-functional responses in a 24x7 operations environment.

Responsibilities include coordinating with vendors, following SOPs, and performing forensic analysis as part of a rapid, evidence-based response. Strong communication is essential for executive-level updates.

Qualifications

• Associate degree in IT or equivalent experience with 2–5 years in IT Ops.
• Bachelor's degree in Information Systems or Computer Science with 2–5 years SOC/IR experience.
• Experience managing Data center enterprise incidents (facility, NOC, SOC).

Responsibilities

• Triage basic alerts and conduct initial incident investigations.
• Escalate confirmed threats and update run books.
• Lead incident handling and coordinate cross-functional responses.
• Perform forensic analysis when required.
• Follow Emergency Operating Procedures (EOPs) and MOP documents.
• Coordinate with external delivery vendors under tight SLAs.

Skills

Analytical thinking

Troubleshooting under pressure

Written and verbal communication

Education

Associate's degree in IT

Bachelor's degree in Information Systems or Computer Science

Tools

Incident io

Grafana

Ring

JIRA

Teleport

Confluence

Job description

Astreya Consultancy India seeks an Incident Response Specialist to triage alerts, perform initial investigations, and escalate confirmed threats. You will lead incident handling and coordinate cross-functional responses in a 24x7 operations environment.

Responsibilities include coordinating with vendors, following SOPs, and performing forensic analysis as part of a rapid, evidence-based response. Strong communication is essential for executive-level updates.