Data Center Incident Response Specialist

Verigent; San Jose (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

A leading data center operations firm in San Jose is seeking a proactive Incident Response Analyst to ensure operational integrity and security. The role involves monitoring critical infrastructure, triaging alerts, and providing real-time communication during incidents. Ideal candidates will have at least 3 years of experience in a command center environment and possess strong attention to detail and communication skills. Join our dynamic team to contribute to our operational excellence.

Qualifications

• Minimum 3 years' experience in a command center, NOC/SOC, or 24/7 operations environment.
• Ability to triage multiple concurrent alerts effectively based on risk and impact.
• Familiarity with critical facility systems and IT applications.

Responsibilities

• Monitor and respond to Data Center facility alerts.
• Act as the first layer of defense in incident detection and classification.
• Prepare incident reports and recommend improvements based on trends.

Skills

Incident management

Alert triaging

Communication

Attention to detail

Tools

BMS

Power distribution

UPS/ATS systems

Job description

A leading data center operations firm in San Jose is seeking a proactive Incident Response Analyst to ensure operational integrity and security. The role involves monitoring critical infrastructure, triaging alerts, and providing real-time communication during incidents. Ideal candidates will have at least 3 years of experience in a command center environment and possess strong attention to detail and communication skills. Join our dynamic team to contribute to our operational excellence.