Senior Improvement Advisor - Healthcare Quality & Safety

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

Tuition assistance program

Employee benefits package

Job summary

Penn Medicine is seeking a Master Improvement Advisor to lead quality, patient safety, and operational improvement across the organization. You will mentor teams, facilitate PI projects, and drive data-driven improvements that enhance patient experience and clinical quality.

The role requires Six Sigma certification and 5+ years in healthcare performance improvement, with strong data skills and collaboration with leadership.

Qualifications

• Master of Arts or Science required; healthcare performance improvement preferred.
• Six Sigma Green or Black Belt required; Master Black Belt preferred.
• 5+ years of planning, implementation, and evaluation of performance improvement in healthcare.
• Knowledge of CMS Core Measures, Value Based Purchasing, and quality standards.

Responsibilities

• Leads quality, patient safety, and operational improvement initiatives across the organization.
• Mentors Senior Improvement Advisors and educates staff on PI methods.
• Facilitates PI projects and kaizen events with leadership and frontline teams.
• Analyzes data trends, benchmarks, and ensures continuous survey readiness.
• Collaborates with leadership to prioritize and implement PI strategies.

Skills

Leadership

Mentoring

Project management

Data analysis

Communication

Education

Master's degree

Tools

Tableau/Power BI

SQL

Excel

Job description

Penn Medicine is seeking a Master Improvement Advisor to lead quality, patient safety, and operational improvement across the organization. You will mentor teams, facilitate PI projects, and drive data-driven improvements that enhance patient experience and clinical quality.

The role requires Six Sigma certification and 5+ years in healthcare performance improvement, with strong data skills and collaboration with leadership.