Senior Imprivata Platform Engineer | L4 & SSO Expert

NTT DATA, Inc.; Plano (TX); Hybrid; USD 118,000 - 157,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Flexible spending or health savings

Job summary

NTT DATA, Inc. is seeking an Imprivata L4 Engineer / Senior Platform Engineer for a hybrid role in Plano, TX. This role combines in-office collaboration with remote work to support the enterprise Imprivata platform and authentication services.

The candidate will lead platform upgrades, SSO integrations, and VDI support, while mentoring engineers and driving operational improvements. Regular onsite presence at NTT DATA Headquarters is required for planning and stakeholder engagement.

Qualifications

• 5+ years of hands-on experience supporting Imprivata OneSign/EAM environments.
• Strong expertise in SSO, authentication, MFA, and identity management technologies.
• Experience integrating with Active Directory and Microsoft Entra ID.
• Advanced troubleshooting skills involving authentication flows, logs, networking, and Windows environments.
• Experience with Citrix, VMware Horizon, Azure Virtual Desktop, or similar VDI platforms.
• Knowledge of high availability, disaster recovery, and enterprise platform architecture.
• Experience planning and executing upgrades, migrations, and enterprise deployments.
• Strong documentation, communication, and stakeholder management skills.

Responsibilities

• Serve as the highest-level escalation point for Imprivata-related issues.
• Troubleshoot complex authentication, SSO, appliance, agent, and integration problems.
• Perform root cause analysis and implement permanent solutions.
• Support major incidents and collaborate with Imprivata Support and Engineering teams.
• Administer and maintain enterprise Imprivata OneSign/EAM environments.
• Manage appliances, agents, policies, enterprise configurations, and platform health.
• Monitor performance, capacity, availability, and resiliency.
• Support high availability, disaster recovery, and business continuity initiatives.

Skills

Imprivata OneSign/EAM expertise

SSO & authentication technologies

Active Directory / Microsoft Entra ID

Troubleshooting Windows environments

VDI platforms (Citrix, VMware Horizon,

High availability / DR / enterprise架构

Education

Bachelor's degree or equivalent

Tools

Citrix

VMware Horizon

Azure Virtual Desktop

Job description

NTT DATA, Inc. is seeking an Imprivata L4 Engineer / Senior Platform Engineer for a hybrid role in Plano, TX. This role combines in-office collaboration with remote work to support the enterprise Imprivata platform and authentication services.

The candidate will lead platform upgrades, SSO integrations, and VDI support, while mentoring engineers and driving operational improvements. Regular onsite presence at NTT DATA Headquarters is required for planning and stakeholder engagement.