Remote Associate Implementation Engineer

Imprivata; Northern (KY); Hybrid; USD 66,000 - 81,000; Full time

Job summary

Imprivata is seeking an Associate Implementation Engineer for a remote role based out of the United States. You will lead post-sales software implementations with customers and partners in the US, delivering projects and applying technical skills to drive product adoption.

Responsibilities include installation, testing, and end-to-end deployment, plus creation of best practices and training material. Frequent travel and collaboration with PMO and technical teams are essential.

Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering or related discipline or relevant experience.
• 3+ years demonstrated expertise implementing enterprise software packages or custom systems.
• 3+ years of experience with Windows administration and applications and ability to troubleshoot independently.
• Familiarity with enterprise technologies such as IAM (SAML, OIDC, WS-Federation).
• Exposure to healthcare technologies is preferred, including EMRs and Imprivata solutions.
• Basic scripting experience (PowerShell, JavaScript, VBScript, AutoIT) is a plus.
• Understanding of client-server apps and networking concepts (LAN/WAN, DNS, firewalls).
• Experience using CRM or case management tools (Salesforce preferred).
• Strong analytical, troubleshooting, communication and customer service skills.

Responsibilities

• Provide technical environment assessment and detailed solution output for team members.
• Install Imprivata products, test, and manage project through end-user deployment.
• Create and maintain project and process related best practices, training and documentation.
• Understand Imprivata integrations with Citrix, VDI, Azure AD, etc.
• Maintain repository of current Imprivata solutions for PMO use.
• Develop Technical Collateral, Field Workshops, and best practices as directed.
• Assist with customer and channel partner training on Imprivata products.
• Extensive domestic travel - up to 75% - is required.
• Collaborate with Implementation Technical Services Manager for team growth.
• Other duties as assigned.

Skills

Enterprise software implementation

Windows administration

IAM (SAML, OIDC)

Scripting (PowerShell/JavaScript)

Networking fundamentals

CRM (Salesforce)

Multi-priority & deadlines

Learning agility

Customer training

Project coordination

Education

Bachelor's degree in Business, CS, Engineering or related

Tools

Citrix

VMware

Hyper-V

Nutanix

Workspace ONE

Jamf

Intune

Ivanti

SOTI

SQL Server

Oracle

MySQL

PostgreSQL

Job description

Imprivata is seeking an Associate Implementation Engineer for a remote role based out of the United States. You will lead post-sales software implementations with customers and partners in the US, delivering projects and applying technical skills to drive product adoption.

Responsibilities include installation, testing, and end-to-end deployment, plus creation of best practices and training material. Frequent travel and collaboration with PMO and technical teams are essential.