Senior Implementation Manager - Accounting AI

Tandem Search; New York (NY); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Equity

On-site in Flatiron NYC

Job summary

Tandem Search is hiring to lead customer implementations of an AI accounting platform. You will own the full customer journey from contract signing through launch, training, and ongoing adoption.

The role requires 6–9 years of experience implementing enterprise software, with hands-on use of accounting tools such as QuickBooks, NetSuite, BlackLine, or FloQast. On-site in Flatiron, NYC, with equity offered.

Qualifications

• 6–9 years of experience owning enterprise software implementations from start to finish.
• Experience at a startup or mid-stage company.
• Hands-on experience with QuickBooks, NetSuite, BlackLine, FloQast, or similar accounting tools.
• Strong accounting background or CPA designation.

Responsibilities

• Lead customer implementations from start to finish.
• Manage pilots, launches, training, and adoption.
• Run workshops for accounting teams.
• Turn customer goals into practical workflows.
• Act as the main contact for each customer.
• Keep projects organized, on schedule, and moving forward.
• Write clear project plans, updates, and documentation.
• Share customer feedback with Product and Engineering.
• Build repeatable processes as the company grows.

Skills

Enterprise implementations

Startup experience

Accounting workflows

Education

Accounting degree or CPA

Tools

QuickBooks

NetSuite

BlackLine

FloQast

Job description

The company builds AI agents that help accounting professionals complete complex work faster.

You’ll join a collaborative, high-intensity team and take on meaningful responsibility from day one.

Your role

You will help leading accounting firms implement and adopt an AI platform. You will own the full customer journey, from contract signing through launch, training, and ongoing adoption.

What you’ll do

• Lead customer implementations from start to finish.


• Manage pilots, launches, training, and adoption.


• Run workshops for accounting teams.


• Turn customer goals into practical workflows.


• Act as the main contact for each customer.


• Keep projects organized, on schedule, and moving forward.


• Write clear project plans, updates, and documentation.


• Share customer feedback with Product and Engineering.


• Build repeatable processes as the company grows.

What we’re looking for

• 6-9 years of relevant experience of owning enterprise software implementations from start to finish.


• Experience at a startup or mid-stage company.


• Hands-on experience with QuickBooks, NetSuite, BlackLine, FloQast, or similar accounting tools.


• A strong accounting background or CPA designation.

Fulltime, on site 5 days a week in Flatiron, NYC

• The salary range is $175,000-$200,000, plus equity.


• Candidates must be authorized to work in the United States without current or future sponsorship.