Senior Implementation Lead, ERP & AI for Moving

Supermove; Oregon; Hybrid; USD 110,000 - 160,000; Full time

Job summary

Supermove seeks an experienced Implementations Engineer to own configurations from kickoff to go-live for moving companies, including integration with accounting systems and tiered automation. You will work closely with a Key Account Director on major accounts and ensure a clean handoff to Customer Success.

You will configure pricing and tariffs, map the general ledger, and build scalable templates for multi-location franchises, while improving accounting integrations and AI workflows.

Qualifications

• 5+ years implementing or configuring complex business software (ERP, accounting, payroll, field-service, or vertical SaaS) for customers.
• Experience with field-heavy businesses like construction, home services, fleet or logistics is a plus.
• Accounting or bookkeeping experience is a big plus.

Responsibilities

• Run implementations from kickoff to go-live: discovery, configuration, testing, training, launch.
• Design account structures for multi-location companies and franchise systems; build master templates.
• Set up and fix accounting integrations; map the general ledger to Sage Intacct or QuickBooks; assist finance reconciliation.
• Connect customers to van lines so orders, statements and settlements flow smoothly.
• Set up voice agents and Autopilot workflows; decide where AI acts independently and where human sign-off is needed.
• Train customer teams from office staff to field crews on how to use the system.

Skills

ERP implementations

Project management

AI tooling/automation

Communication with customers

SQL / data formulas

Tools

Sage Intacct

QuickBooks

APIs / webhooks

SQL

Job description

Supermove seeks an experienced Implementations Engineer to own configurations from kickoff to go-live for moving companies, including integration with accounting systems and tiered automation. You will work closely with a Key Account Director on major accounts and ensure a clean handoff to Customer Success.

You will configure pricing and tariffs, map the general ledger, and build scalable templates for multi-location franchises, while improving accounting integrations and AI workflows.