Senior Implementation Lead - AI-Driven ERP for Moving

Supermove; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Supermove is seeking an experienced implementation/configuration professional to own end-to-end deployments for moving companies, including pricing, tariffs, invoicing, and integrations with Sage Intacct or QuickBooks. You will work hands-on on multiple accounts, balancing customization with scalable templates.

You will collaborate with cross-functional teams, train customers, and shape how we implement as we scale to larger clients, including van-line integrations and Autopilot workflows.

Qualifications

• Comfort with money movement: GL, AP, AR, vendor bills, and reconciliation.
• Ability to turn rate contracts into system rules and formulas.
• Ability to design approaches and write runbooks as AI is introduced.
• Experience using AI as a working tool in daily tasks.
• Patience with a low-tech user base: dispatchers, sales reps, owners.

Responsibilities

• Run implementations from kickoff to go-live, including discovery, configuration, testing, training, and launch.
• Translate pricing, tariffs, billing formulas, and commissions into working configuration.
• Design multi-location account structures and reusable templates.
• Set up accounting integrations, map the general ledger, and reconcile invoices.
• Connect customers to van lines so orders and settlements flow without retyping.
• Configure voice agents and Autopilot workflows, with clear human sign-off where needed.
• Leverage AI agents to speed up diagnostics, configuration, and data work.
• Turn customer issues into bug reports and product requests with clear evidence.
• Train customer teams to use the system effectively; document processes for scale.
• Improve implementation templates, QA, and handoff workflows; mentor new staff.

Skills

ERP systems

AP/AR accounting

Bookkeeping exposure

SQL basics / scripting

API & webhooks understanding

Project management

Customer-facing communication

Tools

Sage Intacct

QuickBooks

Job description

Supermove is seeking an experienced implementation/configuration professional to own end-to-end deployments for moving companies, including pricing, tariffs, invoicing, and integrations with Sage Intacct or QuickBooks. You will work hands-on on multiple accounts, balancing customization with scalable templates.

You will collaborate with cross-functional teams, train customers, and shape how we implement as we scale to larger clients, including van-line integrations and Autopilot workflows.