Senior Immigration Case Operations Lead

Green & Spiegel, LLP; Boston, Northern (MA, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Green & Spiegel, LLP in Boston seeks an experienced Case Coordinator to oversee production operations for nonimmigrant and immigrant petitions. You will supervise timelines, assign workload, and coordinate client communications to keep matters on track.

The role requires strong written and verbal skills, attention to detail, and the ability to multi-task in a fast-paced team environment. Experience with case management software and Microsoft Office is preferred.

Qualifications

• Bachelor's degree required.
• Bachelors degree in related field or equivalent preferred.
• 5+ years of experience in all types of nonimmigrant and immigrant petitions.

Responsibilities

• Oversee case production operations, including drafting client and legal correspondence documents.
• Lead case status team meetings with junior and senior Case Coordinators as needed.
• Monitor case timelines/deadlines and keep attorneys apprised of relevant timing issues.
• Assign cases and adjust workload to meet deadlines and address productivity issues.
• Provide guidance on case issues and escalate to an attorney when warranted.
• Function as primary case reviewer for drafts/final submissions and spot major issues.
• Prepare case summaries and documents to support case preparation and client communications.
• Draft filings including routine and advanced filings (RFE responses, complex fact patterns).
• Facilitate communications between client and team as the primary point of contact.
• Provide training and mentorship to Case Coordinators and new team members.
• Establish strong relationships with clients for effective communication.
• Generate reports for case teams and oversee client reporting.
• Ensure compliance with firm protocols for file maintenance and case management system usage.
• Support and lead additional projects as required.
• Assist with ad-hoc administrative functions.

Skills

Case coordination

Immigration law knowledge

Attention to detail

Time management

Communication skills

Teamwork

Multi-tasking

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Case management software

Job description

Green & Spiegel, LLP in Boston seeks an experienced Case Coordinator to oversee production operations for nonimmigrant and immigrant petitions. You will supervise timelines, assign workload, and coordinate client communications to keep matters on track.

The role requires strong written and verbal skills, attention to detail, and the ability to multi-task in a fast-paced team environment. Experience with case management software and Microsoft Office is preferred.