Senior IGS Application Consultant — On-Site Ohio

Brainla; Ohio (IL); Vor Ort; USD 83.000 - 88.000; Vollzeit

Zusammenfassung

Brainlab in Ohio is seeking an on-site consultant to support physicians and OR staff, maximizing Image Guided Surgery (IGS) efficiency and usage. You will analyze regional system issues, provide technical training, and serve as a regional escalation point to ensure high-quality service.

You will educate healthcare teams on Brainlab products and services, promote best practices, and collaborate with Account Managers to identify opportunities for service contracts and upgrades.

Qualifikationen

• BS degree as listed in the qualifications.
• 2 years experience in a technical support role for a healthcare company or provider.

Aufgaben

• Provide on-site consulting to physicians and OR staff to maximize IGS usage.
• Evaluate options, troubleshoot regional system issues and provide technical training with detailed analysis.
• Educate and mentor staff on Brainlab products and services and document SOPs; act as regional escalation point.
• Coordinate with Account Managers to identify sales leads and promote service contracts.

Kenntnisse

Technical support

Healthcare industry knowledge

Ausbildung

BS in Business/Information Systems, Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing

Jobbeschreibung

Brainlab in Ohio is seeking an on-site consultant to support physicians and OR staff, maximizing Image Guided Surgery (IGS) efficiency and usage. You will analyze regional system issues, provide technical training, and serve as a regional escalation point to ensure high-quality service.

You will educate healthcare teams on Brainlab products and services, promote best practices, and collaborate with Account Managers to identify opportunities for service contracts and upgrades.