Onsite Clinical Solutions Consultant – Image-Guided Surgery

Brainla; Nashville (TN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

LTD

STD

401k matching

Job summary

Brainlab, Inc. in Nashville seeks an on-site IGS Specialist to conduct clinical evaluations, demonstrate product usage, and increase adoption of image-guided surgery technologies.

You will lead installations, train OR staff, collaborate with account managers, and help grow service contracts, with up to 25% travel and a salary range of 65-75k USD per year. The role requires a biomedical or clinical engineering background and at least 1 year in healthcare technical support; benefits include

Qualifications

• On-site clinical evaluation experience preferred.
• Experience in healthcare technical support.
• Strong communication with physicians and OR staff.
• Willingness to travel up to 25% regionally.

Responsibilities

• Conduct on-site clinical evaluations to demonstrate the use of products and services to increase the frequency and quality of image-guided surgery (IGS) product usage
• Provide on-site consulting, guidance, and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS efficiency and usage
• Lead installations and establish functionality at new and existing customer sites; educate/train physicians and hospital personnel on the use of IGS products and services
• Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
• Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc.
• Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects
• Resolve product issues through detailed analysis and utilization of engineering expertise
• Promote surgery products and services to surgeons at trade shows.
• 25% regional travel.
• Salary range:$65-75k

Skills

Technical support

Education

Bachelor’s degree in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Electrical Engineering, or Nursing

Job description

Brainlab, Inc. in Nashville seeks an on-site IGS Specialist to conduct clinical evaluations, demonstrate product usage, and increase adoption of image-guided surgery technologies.

You will lead installations, train OR staff, collaborate with account managers, and help grow service contracts, with up to 25% travel and a salary range of 65-75k USD per year. The role requires a biomedical or clinical engineering background and at least 1 year in healthcare technical support; benefits include