Clinical Biomedical Engineer — On-site IGS Specialist

Brainlab, Inc.; Lewiston (ID); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life Insurance

401k with match

Paid time off

Job summary

Brainlab, Inc. seeks an on-site Clinical Field Consultant to support physicians and OR staff in maximizing Image Guided Surgery product usage. You will evaluate options during surgery, resolve system issues via Salesforce, and contribute to quality improvements.

You will manage installs, 3rd party integrations, and training programs for hospital teams. A BS in Biomedical or related field and 1–3 years in technical healthcare support are required, plus 1–2 years sales experience preferred.

Qualifications

• BS in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, or Nursing.
• 1-3 years minimum experience in a technical support role preferably for a healthcare company or Provider.
• 1-2 years minimum sales experience with healthcare company preferred.
• Knowledge of surgical procedures, anatomy and medical terminology preferred.
• Proficient in the use of PC software applications including Microsoft Office.
• Self-motivated, detail oriented and a proven history of ability to make independent decisions.

Responsibilities

• Provide on-site consulting to physicians and OR staff during surgery to maximize Brainlab product usage.
• Manage and maintain install base, including basic 3rd Party integrations.
• Analyze and resolve product issues for Brainlab systems via Salesforce with detailed analysis.
• Utilize engineering expertise to contribute to quality improvement via recommendations.
• Provide clinical case coverage and go-live support for complex cases.
• Drive customer utilization through unique workflows and applications.
• Act as escalation point for clinical regional issues.
• Educate/train hospital staff on the use of IGS products and services.
• Develop and conduct training programs for in-house staff.
• Maintain Salesforce documentation of all working hours.
• Attend IGS Continuing Education and maintain product certification competency.
• Collaborate with regional teams on content for team calls/meetings.
• Attend meetings and trade shows to demonstrate IGS products and services.

Skills

Biomedical Engineering

Clinical Engineering

Surgical Procedures

Sales Experience

MS Office

Customer Training

Technical Support

Education

B.S. in Biomedical Engineering or related field

Tools

Salesforce

Job description

Brainlab, Inc. seeks an on-site Clinical Field Consultant to support physicians and OR staff in maximizing Image Guided Surgery product usage. You will evaluate options during surgery, resolve system issues via Salesforce, and contribute to quality improvements.

You will manage installs, 3rd party integrations, and training programs for hospital teams. A BS in Biomedical or related field and 1–3 years in technical healthcare support are required, plus 1–2 years sales experience preferred.