Clinical Application Specialist — Image-Guided Surgery

Brainla; Phoenix (AZ); On-site; USD 83,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

LTD

STD

401k matching

Job summary

Brainlab is seeking an on-site Clinical Applications Specialist based in Arizona or nearby areas to support image-guided surgery (IGS) products. You will conduct on-site evaluations with physicians and OR staff, lead installations, and educate teams on product use.

The role includes collaborating with regional Account Managers, driving service growth, and traveling up to 50% to customer sites. A biomedical/clinical engineering degree and healthcare support experience are required.

Qualifications

• Bachelor's degree in Biomedical Engineering, Biomechanical Engineering, Biomedical Innovation, Bioengineering, Clinical Engineering, or Nursing.
• 6 months experience in a technical support role for a healthcare company or provider.

Responsibilities

• Conduct on-site clinical evaluations to demonstrate the use of products and services to increase the frequency and quality of image-guided surgery (IGS) product usage.
• Provide on-site consulting, guidance, and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery to maximize IGS efficiency and usage.
• Lead installations and establish functionality at new and existing customer sites; educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and IT staff, on the use of IGS products and services.
• Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications.
• Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via service contracts, spare/wear parts, upgrades, etc.
• Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects.
• Resolve product issues through detailed analysis and utilization of engineering expertise.
• Promote surgery products and services to surgeons at trade shows.
• 50% regional travel.

Skills

On-site clinical support

Education

Biomedical/Clinical engineering degree

Job description

Brainlab is seeking an on-site Clinical Applications Specialist based in Arizona or nearby areas to support image-guided surgery (IGS) products. You will conduct on-site evaluations with physicians and OR staff, lead installations, and educate teams on product use.

The role includes collaborating with regional Account Managers, driving service growth, and traveling up to 50% to customer sites. A biomedical/clinical engineering degree and healthcare support experience are required.