Senior IAS Services Lead - Client Strategy & Delivery

Lockton Companies; Philadelphia (Philadelphia County); On-site; USD 120,000 - 170,000; Full time

Job summary

Lockton Companies is seeking a senior-level client management professional to lead multi-office initiatives for the Integrated Absence Solutions (IAS) Practice in the Philadelphia area. The Series Lead will direct end-to-end IAS services, manage all active IAS clients in the Lockton Region, and oversee RFP marketing, renewals, and carrier implementation led by the IAS team.

You will act as an IAS SME, mentor others, and partner with Producers and regional teams to drive client satisfaction and

Qualifications

• Bachelor's degree required.
• Minimum of four years of consulting and/or brokerage experience or 10 years of carrier experience in the life, disability, and absence management space.
• Strong client-facing skills, including prospecting, delivering difficult renewals, carrier negotiations, and contract management.
• Current knowledge and command of the market, with the technical expertise to discuss the life, disability, and leave environment and articulate how IAS can help or add value to clients.
• Strong project management and organizational skills.
• Demonstrated accountability and ownership.
• Legal right to work in the United States.

Responsibilities

• Serve as the primary point of contact between Lockton Series teams and IAS.
• Lead the end-to-end delivery of IAS services.
• Management of all active IAS clients in the Lockton Region.
• Oversee client RFP marketing and renewal processes being led by the practice.
• Oversee implementation support for leave outsourcing engagements.
• Develop and maintain strong relationships with Lockton Producers and client service teams to identify opportunities, support growth initiatives, and drive successful client outcomes.

Skills

Client management

Project leadership

RFP management

Stakeholder engagement

Travel planning

Education

Bachelor's degree required

Job description

Lockton Companies is seeking a senior-level client management professional to lead multi-office initiatives for the Integrated Absence Solutions (IAS) Practice in the Philadelphia area. The Series Lead will direct end-to-end IAS services, manage all active IAS clients in the Lockton Region, and oversee RFP marketing, renewals, and carrier implementation led by the IAS team.

You will act as an IAS SME, mentor others, and partner with Producers and regional teams to drive client satisfaction and