IAM Managed Services AVP: Identity & Access Leadership

Deloitte France; Dallas (TX); On-site; USD 163,000 - 322,000; Full time

Job summary

Deloitte helps organizations protect and grow their business by delivering risk management and IAM solutions. The AVP IAM Managed Services will own delivery across the full IAM stack, including IGA, PAM, Access Management, and Directory Services, while driving growth and renewals for a large client portfolio.

Top candidates will have 10+ years in IAM, 5+ years in leadership, and be able to travel up to 50%.

Qualifications

• 10+ years in Identity and Access Management with 5+ years leading managed services or IT operations.
• Experience implementing or operating identity platforms (e.g., SailPoint, Saviynt, One Identity, CyberArk, BeyondTrust, Okta, Ping, or Entra ID).
• Bachelor’s degree in a relevant field with strong technical foundation.
• Willingness to travel ~50% depending on client needs.
• Limited immigration sponsorship may be available.

Responsibilities

• Lead end-to-end IAM managed services delivery across IGA, PAM, Access Management, and Directory Services.
• Own service outcomes for blended onshore/offshore teams, SLA/KPI performance, staffing, and client satisfaction.
• Serve as primary delivery relationship owner; lead governance, reporting, incident response, risk, and financials.
• Drive improvements via automation, tooling modernization, and identity practices across cloud, hybrid, and on‑premises.
• Lead account expansion, renewals, RFP/RFI activities, including scoping, staffing, delivery approaches, and pricing.
• Mentor managers, leads, and engineers through career guidance and performance reviews.

Skills

IAM leadership

Team collaboration

Communication skills

Stakeholder management

Project leadership

Multi-tasking

Mentoring

Meeting deadlines

Guidance to others

Education

Bachelor's degree in computer science, information systems, information security, mathematics, decision sciences, risk management, mechanical engineering, electrical engineering, or industrial engineering

Tools

ServiceNow

Remedy

AWS

Azure

GCP

Job description

Deloitte helps organizations protect and grow their business by delivering risk management and IAM solutions. The AVP IAM Managed Services will own delivery across the full IAM stack, including IGA, PAM, Access Management, and Directory Services, while driving growth and renewals for a large client portfolio.

Top candidates will have 10+ years in IAM, 5+ years in leadership, and be able to travel up to 50%.