Senior IAM Engineer: Ping Identity & Directory Services

CVS Health Corporation; Louisiana (MO); Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health Corporation in the United States seeks a Senior IAM Engineer to support enterprise identity and access management platforms, including Ping Identity and LDAP, across a 24x7 environment.

You will install, configure, troubleshoot, and automate SSO, MFA, Passkeys and directory services; participate in on-call rotations; contribute to security, disaster recovery and performance tuning; collaborate with infra, network, security and applications teams.

Qualifications

• 7+ years of IAM experience.
• 5+ years of experience with Ping Identity products, LDAP technologies, and authentication platforms.
• 3+ years of experience with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions.
• 3+ years of experience with both Linux and Windows platforms.
• 3+ years of experience with PowerShell, Python, Shell, or API-based automation.
• Strong troubleshooting skills across authentication, federation, networking, and directory services.

Responsibilities

• Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
• Configure, troubleshoot, and support SSO, MFA, Passwordless Authentication, and Passkey solutions.
• Troubleshoot authentication and authorization issues involving SAML, OAuth, OpenID Connect (OIDC), LDAP, and related technologies.
• Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
• Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives.
• Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
• Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
• Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
• Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
• Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
• Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.
• Maintain technical documentation, runbooks, and knowledge articles while continuously improving operational processes.
• Demonstrate a strong learning mindset, stay current with IAM technologies, and proactively expand expertise across authentication, directory, cloud, and security domains.

Skills

IAM expertise

Ping Identity

LDAP technologies

Linux & Windows

PowerShell

Python

Troubleshooting

On-call support

Education

Bachelor's degree

Tools

PingFederate

PingAccess

Ping Directory

RadiantOne FID/VDS

ODSEE

IBM Tivoli Directory Server

LDAP

Azure AD / Entra ID

Okta

SAML

OAuth

OIDC

Splunk

AppDynamics

Dynatrace

Job description

CVS Health Corporation in the United States seeks a Senior IAM Engineer to support enterprise identity and access management platforms, including Ping Identity and LDAP, across a 24x7 environment.

You will install, configure, troubleshoot, and automate SSO, MFA, Passkeys and directory services; participate in on-call rotations; contribute to security, disaster recovery and performance tuning; collaborate with infra, network, security and applications teams.