Senior IAM Engineer | Ping Identity & Directory Services

CVS Health Corporation; Iowa (LA); Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health Corporation is seeking a Senior IAM Engineer to support enterprise Identity and Access Management platforms, including Ping Identity and LDAP services. This role focuses on administration, troubleshooting, automation, and on-call support in a 24x7 environment.

You will work with PingFederate, PingDirectory, RadiantOne, and other IAM technologies, while collaborating with infrastructure and security teams to ensure robust authentication and directory services across the enterprise.

Qualifications

• 7+ years of experience in Identity and Access Management (IAM).
• 5+ years of experience with Ping Identity products, LDAP technologies, and authentication platforms.
• 3+ years of experience with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions.
• 3+ years of experience with Linux and Windows platforms.
• 3+ years of experience with PowerShell, Python, Shell, or API-based automation.
• Strong troubleshooting skills across authentication, federation, networking, and directory services.

Responsibilities

• Administer Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
• Configure, troubleshoot, and support SSO, MFA, Passwordless Authentication, and Passkey solutions.
• Troubleshoot authentication and authorization issues involving SAML, OAuth, OpenID Connect (OIDC), LDAP, and related technologies.
• Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
• Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives.
• Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
• Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
• Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
• Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
• Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
• Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.
• Maintain technical documentation, runbooks, and knowledge articles while continuously improving operational processes.
• Demonstrate a strong learning mindset, stay current with IAM technologies, and proactively expand expertise across authentication, directory, cloud, and security domains.

Skills

IAM

Ping Identity

LDAP

Linux

Windows

Automation

Education

Bachelor's degree

Tools

Ping Directory

RadiantOne

Radiant Logic

LDAP

Tivoli DS

Job description

CVS Health Corporation is seeking a Senior IAM Engineer to support enterprise Identity and Access Management platforms, including Ping Identity and LDAP services. This role focuses on administration, troubleshooting, automation, and on-call support in a 24x7 environment.

You will work with PingFederate, PingDirectory, RadiantOne, and other IAM technologies, while collaborating with infrastructure and security teams to ensure robust authentication and directory services across the enterprise.