Senior Hyperscale Forensics Engineer

Pentair; Santa Clara (CA); On-site; USD 180,000 - 270,000; Full time

Job summary

Everpure in Santa Clara is seeking a Senior Software Engineer to own the hyperscale storage escalations program. You will bridge field telemetry and core engineering, diagnose high-complexity distributed failures, and build automation to prevent issues from impacting customer workloads.

You will lead root-cause investigations, design health-monitoring tools, collaborate with hyperscale partners, and feed reliability improvements into product roadmaps to advance AI-driven infrastructure.

Qualifications

• Experience troubleshooting complex distributed systems across platform, firmware, and software layers.
• Proficiency in languages like Python, Go, or C++ for building automated diagnostics.
• Ability to deconstruct intricate distributed systems failure modes into clear technical action plans.
• Location: Santa Clara office in an in-office environment.

Responsibilities

• Lead Root-Cause Investigations: Analyze complex system behavior, memory dumps, field telemetry, and low-level code across platform, firmware, and software layers to isolate and resolve critical failures in large-scale distributed systems.
• Build System Health Automation: Design and deploy automated diagnostics, predictive health-monitoring services, and AI-assisted workflow tools that reduce manual triage time and prevent recurring failure patterns across growing global fleets.
• Direct Hyperscaler Engineering Collaboration: Partner directly with technical teams at hyperscale customer organizations to solve deep integration challenges, ensuring platform reliability and unlocking major expansion opportunities.
• Engineer Fleet-Wide Reliability Improvements: File, prioritize, and drive long-term engineering fixes from escalation findings back into core product roadmaps to continuously elevate system stability.

Skills

Linux systems

Storage tech

Python

Go

C++

Diagnostics tooling

Technical communication

Job description

Everpure in Santa Clara is seeking a Senior Software Engineer to own the hyperscale storage escalations program. You will bridge field telemetry and core engineering, diagnose high-complexity distributed failures, and build automation to prevent issues from impacting customer workloads.

You will lead root-cause investigations, design health-monitoring tools, collaborate with hyperscale partners, and feed reliability improvements into product roadmaps to advance AI-driven infrastructure.