Senior Hybrid Infra Engineer — AI-Driven Reliability

Fairygodboss; Columbus (OH); Hybrid; USD 120,000 - 160,000; Full time

Job summary

JPMorganChase Corporate Technology seeks a Lead Infrastructure Engineer to design, build, and operate hybrid infra for enterprise BI platforms across on-prem and cloud. You will drive reliability, automation, and AI-assisted efficiencies to reduce toil and improve incident response.

This role emphasizes platform resilience, change validation, and collaboration with platform admins and data teams to meet performance baselines. A strong Linux background and Terraform expertise are essential.

Qualifications

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience.
• Demonstrated experience engineering and supporting production infrastructure in hybrid on-premises and cloud environments.
• Strong Linux administration and troubleshooting skills, including service health, system logs, resource contention, process management, and connectivity diagnostics.
• Hands-on experience with Terraform, including module development, state management, environment separation, and repeatable infrastructure provisioning.
• Experience with IT service management processes and tooling, including incident, change, and problem management workflows.
• Proven ability to drive automation and reliability improvements with measurable operational outcomes.
• Strong production ownership mindset with structured root-cause analysis skills and calm, effective execution under pressure.
• Clear written and verbal communication skills, with the ability to engage both technical teams and business stakeholders.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.

Responsibilities

• Engineer and sustain hybrid infrastructure environments supporting enterprise analytics platforms across development, test, and production tiers, including compute, storage, networking, load balancing, DNS, certificates, and OS configurations.
• Provision and manage infrastructure using Terraform, building reusable modules and standardized patterns that enable consistent, repeatable deployments across environments.
• Automate recurring operational tasks—including environment builds, validation checks, certificate rotations, and health checks—to reduce manual toil and improve platform reliability.
• Drive platform resiliency through high availability design, backup and restore procedures, disaster recovery planning and testing, and environment standardization.
• Implement and maintain monitoring and alerting for infrastructure and platform dependencies, including system metrics, service health, log signals, and network performance.
• Lead incident response, root-cause analysis, and corrective action tracking, producing structured documentation that reduces repeat incidents and improves mean time to resolution.
• Identify and implement AI and large language model-assisted efficiencies across operational workflows, including incident summarization, runbook generation, alert correlation, and change-plan validation.
• Partner with platform administrators and application and data teams to align infrastructure capacity, job scheduling, concurrency, and performance baselines with platform requirements.
• Produce and maintain operational documentation, including architecture diagrams, standard operating procedures, troubleshooting runbooks, and support checklists.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Skills

Hybrid infra design

Linux administration

Automation

Incident response & RCA

AI-assisted workflows

Clear communication

Security awareness

Performance tuning

Operational excellence

Education

Infrastructure engineering cert/degree

Tools

Terraform

Job description

JPMorganChase Corporate Technology seeks a Lead Infrastructure Engineer to design, build, and operate hybrid infra for enterprise BI platforms across on-prem and cloud. You will drive reliability, automation, and AI-assisted efficiencies to reduce toil and improve incident response.

This role emphasizes platform resilience, change validation, and collaboration with platform admins and data teams to meet performance baselines. A strong Linux background and Terraform expertise are essential.