Lead Infra Engineer - AI-Driven Storage & Reliability

Fairygodboss; Houston (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorganChase is seeking a Lead Infrastructure Engineer to join the Enterprise Technology, Infrastructure Platforms team in Houston. You will apply deep knowledge of software, applications, and infrastructure processes to drive resilient storage and performance improvements across on-prem and cloud environments.

The role requires expertise in Linux, scripting, storage ecosystems, and AI/observability tools, along with strong incident management and collaboration with cross-functional teams to

Qualifications

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.

Responsibilities

• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
• Own and continuously improve SLOs/SLIs, error budgets, on-call readiness, and operational excellence for storage services.
• Lead incident response for storage outages/performance degradations; drive RCAs and implement preventative actions.
• Create and maintain runbooks, escalation paths, and standardized operational procedures.
• Operate and enhance block/file/object storage platforms across on-prem and/or cloud environments.
• Perform performance tuning, capacity planning, lifecycle management, and resiliency testing (failover/DR validation).
• Partner with infrastructure, network, OS, database, and application teams to meet workload requirements and reliability targets.
• Build automation for provisioning, patching, upgrades, replication, backup/restore, and compliance checks.
• Implement AI-driven observability/AIOps (telemetry correlation, anomaly/regression detection, LLM-assisted incident/runbook workflows) with accuracy, auditability, and safe rollout.

Skills

Linux fundamentals

Python/Go/Bash scripting

Observability tools

Incident management

AI in infrastructure

Storage systems

Education

Infrastructure certification

Tools

NetApp

Dell EMC PowerStore/Isilon

Pure Storage

Ceph

Cloud storage services

Job description

JPMorganChase is seeking a Lead Infrastructure Engineer to join the Enterprise Technology, Infrastructure Platforms team in Houston. You will apply deep knowledge of software, applications, and infrastructure processes to drive resilient storage and performance improvements across on-prem and cloud environments.

The role requires expertise in Linux, scripting, storage ecosystems, and AI/observability tools, along with strong incident management and collaboration with cross-functional teams to