Senior HVAC & Refrigeration Office Dispatcher

Choice Mechanical Refrigeration Services; Palm City (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

Choicemech, a busy Commercial HVAC & Refrigeration company, seeks an experienced office team member to manage calls, communicate with technicians, order parts, obtain vendor pricing, and prepare quotes for customers.

We require prior HVAC or commercial refrigeration industry experience, dependability, and strong multitasking skills to thrive in a fast-paced service environment. This is a full-time, on-site position.

Qualifications

• Must have prior experience in HVAC and/or commercial refrigeration industry.
• Not an entry-level position; prior HVAC or commercial refrigeration experience is required.
• Experience in a fast-paced service environment is preferred.

Responsibilities

• Answering and managing incoming phone calls
• Communicating with technicians throughout the day
• Ordering HVAC and refrigeration parts and equipment
• Obtaining pricing and availability from vendors
• Preparing quotes and estimates for customers
• Coordinating service needs and following up on jobs
• Handling multiple tasks and priorities at the same time
• Maintaining accurate information and documentation
• Providing professional customer service to customers, technicians, and vendors

Skills

HVAC experience

Commercial refrigeration experience

Multitasking

Organized

Customer service

Phone communication

Vendor coordination

Problem solving

Job description

Choicemech, a busy Commercial HVAC & Refrigeration company, seeks an experienced office team member to manage calls, communicate with technicians, order parts, obtain vendor pricing, and prepare quotes for customers.

We require prior HVAC or commercial refrigeration industry experience, dependability, and strong multitasking skills to thrive in a fast-paced service environment. This is a full-time, on-site position.