Senior Human Resources Operations Analyst (Human Resources- Civil Service)

City of Dallas; Dallas (TX); On-site; USD 59,000 - 71,000; Full time

Job summary

The City of Dallas is seeking a Senior Human Resources Operations Analyst to lead operational projects, analyze data, and prepare management reports focused on efficiency and process improvement. The role requires strong project management, analytical thinking, and discretion with confidential information.

You will develop dashboards using Tableau or Power BI, collaborate with IT and finance, and ensure timely delivery within budget.

Qualifications

• Bachelor's degree in Human Resources, Business/Public Administration, Finance, or related field.
• Two years of operational management including reporting, analytics, budgeting or project management.

Responsibilities

• Oversees and completes assigned projects to improve operational efficiency.
• Analyses data and prepares reports for management (budgets, metrics).
• Develops and maintains data dashboards to track KPIs and trends.
• Collaborates with cross-functional teams to identify reporting needs.
• Assists with project plans, timelines, and budgets for timely delivery.
• Maintains confidentiality and exercises sound judgment with sensitive information.

Skills

Project management

Data analysis

Attention to detail

Communication

Collaboration

Confidentiality

Education

Bachelor's degree in HR/Business/Public Administration

Tools

Tableau

Power BI

Job description

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we're committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

The Senior Human Resources Operations Analyst provides senior human resources expertise on administrative, reporting, departmental support, and customer service activities. Analyzes, assists, and ensures functional excellence.

Job Description

Overview

The Senior Human Resources Operations Analyst is responsible for overseeing and completing operational projects, analyzing data, and preparing reports for management, with a focus on process improvement and operational efficiency. The successful candidate must possess excellent project management skills, be analytical, detail-oriented, and exercise sound judgment and discretion when working with confidential information.

Essential Functions

• Oversees and completes assigned projects, including process improvements, system implementations, and other initiatives to improve operational efficiency.
• Analyzes data and prepares reports for management, such as budget reports and operational metrics.
• Develops and maintains data dashboards to track key performance indicators and monitor trends.
• Collaborates with cross-functional teams to identify reporting needs and develop solutions.
• Assists with project plans, timelines, and budgets to ensure timely and within budget delivery.
• Collaborates with cross-functional teams, such as IT, finance, legal, and facilities, to ensure successful project delivery.
• Exercise sound judgment and discretion when working with confidential information.
• Stays up-to-date on technology trends and makes recommendations for new tools and technologies.
• Maintains and updates organizational documents and training materials.
• Serves as a liaison with city departments for operational assistance.
• Gathers and compiles information, researches issues, and composes special reports for management.
• Coordinates departmental events.
• Performs other duties as needed or assigned.

Knowledge and Skills

• Skill with reporting tools, such as Tableau or Power BI.
• Proven track record of managing successful projects, including process improvements and system implementations.
• Strong analytical skills and attention to detail and ability to manage multiple projects and tasks successfully.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Knowledge of compliance regulations and data privacy requirements.
• Knowledge of Human Resources methods, practices, and procedures.
• Demonstrated ability to exercise sound judgment, discretion, and maintain confidentiality.
• Ability to keep and maintain accurate digital records and files.
• Effective verbal and written communication skills.

MINIMUM QUALIFICATIONS:

EDUCATION:

• Bachelor's degree in Human Resources, Business/Public Administration, Finance, or related field.

EXPERIENCE:

Two (2) years of operational management, which included any of the following:

• Reporting
• Analytics
• Budgeting
• Project management

EQUIVALENCIES:

• High school diploma or GED plus six (6) years of the required experience will meet the education and experience requirements.
• Associate degree in any field plus four (4) years of the required experience will meet the education and experience requirements.
• Bachelor's degree (or higher) in a non-specified field plus two (2) years of the required experience will meet the education and experience requirements.
• Master's degree (or higher) in a specified field will meet the education and experience requirements.

Salary Range

$58,801.60 - $70,574.40

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.