Senior HRBP Leader: Talent Strategy & AI Enablement

ServiceNow, Inc.; Austin (TX); Hybrid; USD 120,000 - 160,000; Full time

Job summary

ServiceNow, Inc. is seeking an experienced HR leader to influence business decisions and operationalize talent initiatives that align with business objectives. You will collaborate with People Partners and COEs to design and deploy HR solutions across a fast-growing organization.

The role emphasizes coaching senior leaders, leveraging data to guide actions, and driving workforce planning, change management, and culture initiatives in a dynamic environment.

Qualifications

• Experience in leveraging AI to enhance work processes or decision-making.
• Direct client support and coaching experience.
• Outstanding interpersonal and communication skills.
• Ability to thrive in a fast-paced, ambiguous environment.
• Ability to prioritize multiple complex issues and drive HR initiatives.

Responsibilities

• Understands the overall business direction to influence HR-related decisions.
• Operationalizes talent initiatives to support business outcomes.
• Advocates initiatives to improve culture and organizational effectiveness.
• Partners with People Partners, COEs, and Ops to deliver fit-for-purpose HR solutions.
• Coaches senior leaders on leadership development and effectiveness.
• Uses data and trends to guide leadership guidance and measure success.
• Provides strategic advice on workforce planning, succession, organization design, and culture.

Skills

AI integration

Client support

Team development

Interpersonal skills

Problem solving

Communication

Independent work

Project prioritization

HR strategy execution

Job description

ServiceNow, Inc. is seeking an experienced HR leader to influence business decisions and operationalize talent initiatives that align with business objectives. You will collaborate with People Partners and COEs to design and deploy HR solutions across a fast-growing organization.

The role emphasizes coaching senior leaders, leveraging data to guide actions, and driving workforce planning, change management, and culture initiatives in a dynamic environment.