Senior HR Tech Business Analyst — AI & Learning Solutions

PNC; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with company match

Paid holidays

Job summary

PNC is seeking a Senior Business Analyst in Human Resources to identify, develop, test, implement, and support technology solutions for Learning & Talent Development programs. Based in multiple U.S. cities including Cleveland, OH, you will bridge business needs with technology teams, drive requirements, and enable enterprise applications.

The role emphasizes AI literacy, problem solving, and collaboration across technical and non-technical stakeholders to improve processes and user experiences.

Qualifications

• Bachelor's degree required.
• Experience gathering and translating business needs into technology requirements.
• Strong analytical and problem-solving skills with good communication.

Responsibilities

• Consult on, develop, test, and implement technology solutions.
• Serve as liaison between technology teams and internal partners for ongoing processes and enhancements.
• Translate needs into clear requirements and solutions for stakeholders.
• Support testing, implementation, troubleshooting, and continuous improvement.
• Collaborate across teams to move solutions from concept to implementation.

Skills

Broad technology knowledge

Requirements analysis

Analytical thinking

Communication skills

Translate business needs

Independent yet collaborative

AI literacy

Problem solving

Curiosity

Education

Bachelor's degree

Tools

Workday

SharePoint

Power Platform

Excel

OneNote

Job description

PNC is seeking a Senior Business Analyst in Human Resources to identify, develop, test, implement, and support technology solutions for Learning & Talent Development programs. Based in multiple U.S. cities including Cleveland, OH, you will bridge business needs with technology teams, drive requirements, and enable enterprise applications.

The role emphasizes AI literacy, problem solving, and collaboration across technical and non-technical stakeholders to improve processes and user experiences.