Senior HR Operations Leader

Jobtailor; Santa Ana (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Jobtailor in Santa Ana, CA seeks an experienced HR Operations leader to manage daily workflows, lifecycle processes, and compliance with federal and state regulations. You will partner with HRBPs and business leaders to deliver accurate payroll, onboarding, and workforce administration.

The role emphasizes data-driven HR reporting, performance management, and cross-functional collaboration. Strong Excel, HRIS, and ADP experience are required, with SHRM/HRCI certifications preferred.

Qualifications

• Bachelor’s degree in a related area.
• 8+ years of progressive Human Resources experience.
• Supervisory or team leadership experience preferred.
• Experience managing HR operations, employee lifecycle process, compliance, reporting, and workforce administration.
• Experience partnering with HR Business Partners, business leaders and HR Center of Excellence.
• Understanding HR processes including onboarding, offboarding, orientation, recruitment, leave of absence, Workers Compensation, HRIS, payroll, benefits and other HR administrative processes.
• Proficiency with Microsoft Office Suite; strong Excel skills including formulas, pivot tables, and charts.
• Experience using Co-Pilot preferred.
• Strong verbal and written communication skills; comfortable with public speaking and presentations.
• Ability to manage sensitive and confidential data and situations with tact and professionalism.
• Excellent organizational skills and attention to detail.
• Up-to-date knowledge of current federal/state regulations related to employment; California employment law required.
• Experience creating, facilitating, presenting and leading performance management processes including goal setting, coaching, feedback, calibration and employee/manager meetings.
• Solid understanding and user knowledge of HRIS, applicant tracking and employee development systems.
• Proficient with ADP or ability to quickly learn HRIS, payroll and similar employee management software.
• Understanding of Cornerstone or other performance management and development programs and practices.
• Knowledge of federal and state employment law.
• Ability to speak and read English.
• Strong presentation and public speaking skills.
• Ability to effectively communicate with employees and leaders at all organizational levels.
• May be required to travel.
• SHRM or HRCI certification preferred

Responsibilities

• Lead and manage daily HR Operations, including team workflow, ensuring timely, accurate, and consistent service delivery.
• Act as primary point of contact with Centers of Excellence on program delivery issues and business customizations.
• Manage employee lifecycle processes including onboarding, employee changes, leaves of absence, workers’ compensation, payroll coordination, and separations.
• Build and nurture cross-functional relationships with employees, HRBPs, and business leaders.
• Oversee the FLBIHR mailbox and ensure timely inquiry distribution and responsive support.
• Maintain compliant personnel-file practices and protect employee information.
• Produce responses to audits and requests for reports, data, and employee records.
• Produce regular HR data and metrics to support profitable growth, engagement, and retention.
• Provide HR Operations staff support and absence coverage.
• Share local intelligence and field perspective on HR programs and initiatives.
• Serve as subject matter expert on HR compliance and regulatory needs.
• Own performance management tools and reporting.
• Support engagement initiatives with data and reporting.
• Partner with managers and HRBPs on staffing and retention needs.
• Maintain job descriptions in the document control system.
• Support HRBPs on restructures with process-compliance input.
• Maintain HR policies and update the document control system and intranet.
• Assist with employee-relations investigations as needed.
• Support employee recognition programs.
• Update the HR space on the employee intranet.
• Champion company culture and model company standards.
• Maintain compliance with federal, state, and local employment regulations.
• Provide administrative support for talent development as needed

Skills

HR Operations

Stakeholder Management

Data Reporting

Public Speaking

Communication

Education

Bachelor's degree in a related area

Tools

HRIS

ADP

Excel

Co-Pilot

Applicant Tracking Systems

Job description

Jobtailor in Santa Ana, CA seeks an experienced HR Operations leader to manage daily workflows, lifecycle processes, and compliance with federal and state regulations. You will partner with HRBPs and business leaders to deliver accurate payroll, onboarding, and workforce administration.

The role emphasizes data-driven HR reporting, performance management, and cross-functional collaboration. Strong Excel, HRIS, and ADP experience are required, with SHRM/HRCI certifications preferred.