Senior HR Operations Leader

Nbutexas; Keswick (VA); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision coverage

401(k) with employer contribution

Paid time off and holidays

Parental leave

Tuition reimbursement

Employee discounts

Leadership development

Free meals during shifts

Job summary

Nbutexas is seeking a Senior HR Operations Leader to drive the people strategy for a premier luxury hospitality property. This executive role oversees all HR areas and partners with leadership across departments to align people initiatives with business goals.

The successful candidate will lead compensation, benefits, training, and investigations while cultivating a high-performance culture. On-site presence is essential across the property.

Qualifications

• Bachelor's degree in Human Resources, Industrial Psychology, Business, or related field.
• At least 10 years of progressive HR experience including leadership at management level.
• Broad knowledge of employee relations, compensation, benefits, compliance, talent acquisition, and training.
• Experience handling complex employee relations matters and workplace investigations.
• Knowledge of Virginia employment laws and regulations.
• Strong leadership, communication, coaching, and organizational skills.
• On-site presence required across a luxury hospitality property.
• PHR, SPHR, SHRM-CP, SHRM-SCP certifications preferred.
• Master's degree preferred.

Responsibilities

• Lead the organization's HR strategy and daily operations.
• Oversee compensation, benefits, leave administration, employee relations, performance management, training, and compliance.
• Coach department leaders on employee matters, leadership practices, and team performance.
• Develop strategies to improve recruitment, retention, engagement, and workplace culture.
• Manage complex employee relations matters, investigations, disciplinary actions, and disputes.
• Review and maintain HR policies in line with federal, state, and local laws.
• Partner with executive leadership on workforce planning and goals.
• Analyze HR metrics, feedback, turnover trends, and exit data.
• Manage HR department budget and supervise two team members.
• Lead professional development, recognition, and leadership initiatives.
• Serve as an approachable resource for employees at all levels.

Skills

Leadership

Employee relations

Compensation & benefits

Compliance

Talent acquisition

Training & development

Executive collaboration

HR metrics

Education

Bachelor's degree in HR/related field

Master's degree preferred

PHR/SPHR/SHRM cert preferred

Job description

Seeking an experienced Senior HR Operations Leader to lead the people strategy for a prestigious luxury hospitality property. This highly visible leadership position will oversee all areas of human resources while partnering closely with executive leadership and department heads.

Responsibilities:

• Lead the organization's overall human resources strategy and daily operations
• Oversee compensation, benefits, leave administration, employee relations, performance management, training, and compliance
• Coach department leaders on employee matters, leadership practices, and team performance
• Develop strategies to improve recruitment, retention, engagement, and workplace culture
• Manage complex employee relations matters, investigations, disciplinary actions, and disputes
• Review and maintain HR policies in accordance with federal, state, and local employment laws
• Partner with executive leadership on workforce planning and organizational goals
• Analyze HR metrics, employee feedback, turnover trends, and exit interview data
• Manage the HR department budget and supervise two team members
• Lead professional development, recognition, and leadership-development initiatives
• Serve as a visible and approachable resource for employees at all levels

Qualifications:

• Bachelor's degree in Human Resources, Industrial Psychology, Business, or a related field
• At least 10 years of progressive HR experience, including leadership at an exempt or management level
• Broad knowledge of employee relations, compensation, benefits, compliance, talent acquisition, and training
• Experience handling complex employee relations matters and workplace investigations
• Knowledge of Virginia employment laws and regulations
• Strong leadership, communication, coaching, and organizational skills
• Ability to work on-site and maintain a visible presence throughout the property
• Luxury hospitality, resort, hotel, private club, or other high-touch service experience strongly preferred
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred
• Master's degree preferred

Benefits:

• Medical and dental insurance with 70% of the premium paid by the employer
• Vision and domestic-partner coverage
• Company-paid life, AD&D, short-term disability, and long-term disability insurance
• Paid time off and six paid holidays
• Paid parental leave
• 401(k) with employer contribution after one year
• Tuition reimbursement
• Employee Assistance Program
• Free meals during scheduled shifts
• Significant discounts on hotel stays, dining, spa services, retail, golf, and tennis
• Friends-and-family hotel rates
• Leadership development and professional growth opportunities

JOB ID: 180404#post

Casey Conger