Director, People & Culture

EOS Hospitality; Hilton Head Island (SC); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading hospitality company seeks a Director, People & Culture in Hilton Head Island, SC. This role demands a strong background in HR leadership, particularly within the hotel industry, to establish effective recruitment, maintain employee relations, and ensure compliance with employment laws. Candidates should possess excellent communication skills and a team-focused attitude, along with relevant experience and a degree. The position offers a full-time opportunity, requiring proactive management of people and culture initiatives.

Qualifications

• 5 years of Human Resources leadership experience, preferably in a hotel/lodging environment.
• Demonstrates natural leadership qualities with a positive attitude.
• Strong attention to detail and ability to manage multiple tasks.

Responsibilities

• Develop and oversee hotel recruitment and hiring strategies.
• Maintain employee relations and provide resources for staff.
• Direct record-keeping and compliance with employment laws.

Skills

Human Resources leadership

Communication skills

Time-management skills

Team leadership

Problem-solving ability

Education

Four year degree in related field

Job description

Director, People & Culture – EOS Hospitality – Hilton Head Island, South Carolina

Job Summary

• Knowledge of the principles and practices of Human Resources and state/local employment law.
• Exercises judgment in evaluating situations and utilizing appropriate resources, thorough knowledge of various Human Resources policies, procedures, federal and state laws, compliance practices, standards, and government regulations.
• Establishes and maintains excellent relations with employees and property leadership. Partner with leadership on addressing employee relations concerns; and provides resources and an open door to employees.
• Develops, directs, and oversees overall hotel recruitment and hiring strategy. Coordinates interview process, process applications, manages pre-employment drug screening and job offer process.
• Directs record-keeping activities and ensures employee records; tracking sheets; and other data is maintained and current.
• Creates and executes training initiatives and content (including but not limited to: new hire orientation, safety training, standard operating procedures, etc.), partnering with other departments where needed.
• Responsible for establishing a high-quality culture-driven employee experience, including all stages of the entire employee life cycle: new hire onboarding, employee appreciation and recognition, career development, off-boarding.
• Working knowledge of payroll processes and business financials, ability to establish and operate within a departmental budget.
• Establishing annual wage analysis workflows to meet industry standards and remain competitive within industry.
• Oversee off-boarding process, ensuring compliance with separation documentation and final pay requirements.
• Primary point of contact for any WC claims, ensuring swift follow-up from carrier, timely communication, OSHA-compliant record-keeping, monitoring of workplace trends and participation in property Loss Prevention committee.
• Provide assistance, guidance and counseling to the General Manager, management staff and line team members in order to maximize the quality and professionalism of the hotel by listening to concerns and objectives and seeking solutions.
• Prepare budget forecasts for the P+C department by analyzing and estimating past and future costs using moderately complex mathematical calculations.
• Monitoring safety programs implemented in the hotel.
• Advises General Manager and Corporate Office of employee relations issues.
• Manages onsite People + Culture teams.
• Attend departmental meetings and training sessions as required.
• Demonstrate a team-focused attitude and encourage collaboration.
• Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
• Attend meetings and training sessions as required.
• Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.

Key Skills & Experience Required

• 5 years Human Resources leadership experience, hotel/lodging environment highly preferred.
• Four year degree in related field.
• Successful completion of satisfactory background check.
• Demonstrates natural leadership qualities with a positive, team-focused attitude.
• Ability to establish and maintain effective professional relationships with property leadership, employees, corporate leadership and HR peers within the organization.
• Excellent organization and communication skills and the ability to communicate effectively with all levels of the business.
• Ability to exercise good judgment and sound decision making when making business recommendations.
• Excellent time-management skills and ability to take initiative with minimal supervision.
• Strong attention to detail and the ability to balance multiple tasks and projects simultaneously, through planning and prioritization.
• Ability to work as part of a team and as a team leader.
• Able to present themselves with an uplifting personality as well as presenting a high degree of confidentiality and professionalism at all times.
• PHR/SPHR certification preferred but not required.

Seniority Level: Director

Employment Type: Full-time

Job Function: Human Resources