Human Resources Director

Cherry Valley Hotel; Woburn (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

Cherry Valley Hotel in Woburn is seeking a strategic HR leader to drive organizational effectiveness and enhance employee engagement. This role demands a balance of business acumen and people-focused leadership, with responsibilities spanning talent management, employee relations, and compliance with labor laws.

The ideal candidate will have 8-12 years of HR experience, preferably in the hotel industry. Excellent communication and decision-making skills are essential for navigating complex employee matters and fostering a positive workplace culture.

Qualifications

• 8–12+ years of progressive HR experience, including leadership roles.
• Strong knowledge of U.S. labor laws and HR best practices.
• Proven experience partnering with senior leadership.
• Excellent verbal and written communication skills.
• Previous hotel experience preferred.

Responsibilities

• Develop and execute HR strategies aligned with business goals.
• Lead recruitment, onboarding, and retention strategies.
• Advise leadership on employee relations and conflict resolution.
• Ensure compliance with federal, state, and local employment laws.
• Implement HR systems, analytics, and reporting tools.

Skills

Leadership skills

Communication skills

Organizational skills

Decision-making skills

Employee relations

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Tools

Hotel HR related software programs

Job description

You are a strategic and forward-thinking HR leader who thrives in fast-paced, service-driven environments. You bring a strong balance of business acumen and people-focused leadership, enabling you to align talent strategies with operational priorities.

You are energized by partnering with senior leadership to drive organizational effectiveness, enhance employee engagement, and build a high-performing, inclusive workplace culture. Known for your integrity and sound judgment, you confidently navigate complex employee matters while maintaining a pragmatic, people-first approach.

You are motivated by the opportunity to shape HR initiatives that directly impact both employee experience and business performance.

Key Responsibilities:

Strategic Leadership

• Develop and execute HR strategies aligned with business goals
• Partner with executive leadership on workforce planning and organizational design
• Champion a culture of engagement, accountability, and service excellence

Talent Management & Development

• Lead recruitment, onboarding, and retention strategies
• Oversee performance management and succession planning
• Design and implement leadership development and training programs

Employee Relations

• Advise leadership on employee relations, investigations, and conflict resolution
• Foster an inclusive, respectful, and positive workplace environment
• Ensure consistent and fair application of policies and practices
• Manage and evaluate compensation structures and benefit programs
• Ensure competitiveness and compliance with U.S. labor standards

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws (e.g., FLSA, EEOC, FMLA)
• Maintain HR policies, procedures, and reporting standards
• Lead audits, investigations, and regulatory requirements

HR Operations

• Implement HR systems, analytics, and reporting tools
• Monitor key HR metrics and provide insights to leadership

Job Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 8–12+ years of progressive HR experience, including leadership roles
• Strong knowledge of U.S. labor laws and HR best practices
• Proven experience partnering with senior leadership
• Excellent communication, leadership, and decision-making skills
• Previous hotel experience is also preferred as is the ability to work with various hotel HR related software programs.
• Prior payroll and/or accounting experience can be a plus.
• Verbal and written English language proficiency is required, with a second language helpful (Creole & Spanish).
• You must be effective in handling multiple tasks/challenges in the workplace, finding or implementing proper solutions on a timely basis.
• Physical requirements include the ability to occasionally work long hours; light work, i.e. exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects; the ability to work under variable temperatures and noise levels; the ability to see details; the ability to bend, stretch, twist or reach with your body and arms; and the ability to walk or stand for extended period of time, moving safely and efficiently around the hotel property.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.