Dual Senior Human Resources Manager

White Lodging Services, Inc.; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Paid parental leave

Vacation and PTO with rollover

Tuition reimbursement

Wellness tools

Unlimited referral bonuses

401(k) with company match

Leadership development opportunities

Hotel, dining, travel discounts

Job summary

White Lodging Services, Inc. is seeking an experienced HR leader to accelerate strategic HR initiatives in a hospitality environment.

You will partner with senior leadership to align HR programs with business goals and drive recruitment, onboarding, and performance management across properties. You will guide employee relations, ensure legal compliance, and leverage HRIS tools to optimize payroll and benefits.

Qualifications

• Bachelor’s degree in HR or related field (or equivalent experience).
• Progressive HR leadership experience, preferably in hospitality or service-focused environments.
• Strong knowledge of employment laws and compliance requirements.
• Experience leading recruitment, onboarding, and HR operations.
• Ability to influence senior leaders and manage multiple priorities.

Responsibilities

• Support the Cluster Director of HR with strategic leadership for HR initiatives.
• Lead recruitment efforts and maintain a strong talent pipeline.
• Guide onboarding, associate relations, and performance management processes.
• Advise senior leadership on employee relations and coaching.
• Ensure compliance with federal, state, and local employment laws.
• Coordinate benefits communication, payroll, and HR operations.
• Analyze workforce metrics and develop retention strategies.
• Drive associate engagement, recognition, and culture-building initiatives.
• Develop and implement HR policies and best practices.
• Partner with leadership on workforce planning and succession planning.

Skills

Strategic HR leadership

Recruitment

Onboarding

Employee relations

Coaching and advisory

HR policy & compliance

HRIS and Kronos

Analytical & metrics

Communication

Education

Bachelor’s degree in HR/Business

Hospitality HR experience

Tools

Infor

Kronos

Microsoft Office

Job description

Description

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As part of our Human Resources team, you will play a vital role in taking care of our most important asset - our associates.

What You’ll Do

• Support the Cluster Director of HR in providing strategic leadership for the Human Resources function, aligning HR initiatives with business objectives and organizational goals.
• Support recruitment efforts, ensuring open positions are effectively communicated and filled in a timely manner while maintaining a strong talent pipeline.
• Guide and support HR team members and department leaders in onboarding, associate relations, and performance management processes.
• Serve as a trusted advisor to senior leadership and managers on employee relations, coaching, counseling, and conflict resolution.
• Ensure compliance with all federal, state, and local employment laws, including the ADA, FMLA, EEO, and other applicable regulations.
• Support benefits communication to associates, payroll coordination, and HR operational processes to ensure accuracy and efficiency.
• Analyze workforce metrics, including turnover, engagement, and retention, and develop strategic initiatives to improve associate satisfaction and retention.
• Support associate engagement initiatives, recognition programs, and culture-building activities that support a positive workplace environment.
• Assist with developing and implementing HR policies, procedures, and best practices that support organizational effectiveness.
• Partner with leadership to support workforce planning, talent development, and succession planning.

What You’ll Bring

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent professional experience) is preferred.
• Progressive Human Resources leadership experience, preferably within hospitality or service-focused environments.
• Strong knowledge of employment laws, HR best practices, and compliance requirements.
• Demonstrated experience leading recruitment, onboarding, associate relations, and HR operations.
• Excellent leadership, communication, and interpersonal skills with the ability to influence and advise senior leaders.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with HRIS systems and Microsoft Office Suite; experience with workforce systems such as Infor and Kronos preferred.
• Ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality and professionalism.

Other information:

What You Can Look Forward To

• Day 1 Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Vacation and Paid Time Off (PTO) with rollover
• Tuition Reimbursement
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Leadership development opportunities
• Hotel, dining, and travel discounts