Senior HR Operations Analyst — Workday Expert (Hybrid)

Sidley Austin

Chicago (IL)

Hybrid

USD 86,000 - 118,000

Full time

14 days+

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Benefits offered by this job

Hybrid work model
Bonus eligibility

Job summary

Sidley Austin LLP is seeking an HR Operations Senior Analyst to lead Workday HCM capabilities, data management, and HR process design across the employee lifecycle. The role drives accuracy, governance, and continuous improvement within the HR Operations team.

You will own end-to-end HR processes, maintain SOPs and training materials, and serve as a senior escalation resource for Workday cases. A strong data mindset and collaboration with Payroll and HR partners are essential.

Qualifications

  • Bachelor’s degree; strong data entry skills (alpha and numeric)
  • High level of attention to detail; defect-free processes and data accuracy
  • Working knowledge of Workday, Microsoft Outlook, Word, Excel, and PowerPoint
  • Creation, adherence, and continuous improvement of SOPs, QRGs, and process docs
  • Strong service delivery with sensitive HR data and case management platforms
  • Experience leading Workday data processes and SLA-driven case queues
  • Effective communication with all levels of the firm
  • Minimum of 2 years administering HR systems and data processes

Responsibilities

  • Serve as a Workday HCM SME for HR Operations processes and catalog
  • Administer Workday Time Tracking and Absence Management modules and coordinate with Payroll
  • Conduct regular Workday data audits for Employee Self Service and Manager Self Service
  • Own end-to-end internal compliance audits and drive issue resolution
  • Prepare and input people and job data in Workday for lifecycle events
  • Review source data for accuracy and resolve discrepancies
  • Maintain SOPs, QRGs, templates, Knowledge Bank, and train staff
  • Manage and resolve Workday Help cases as a Level 5 escalation resource
  • Lead complex Workday transactions with cross-functional alignment before corrections
  • Support downstream notification processes and UAT for enhancements
  • Manage contingent worker lifecycle transactions in Workday
  • Handle Partner Relations data transactions in Workday
  • Run and distribute Workday reports; contribute to KPI/scorecard framework

Skills

Workday HCM knowledge
Data entry
Attention to detail
SOPs knowledge
SLA management

Education

Bachelor's degree

Tools

Workday Time Tracking
Absence Management

Job description

Sidley Austin LLP is seeking an HR Operations Senior Analyst to lead Workday HCM capabilities, data management, and HR process design across the employee lifecycle. The role drives accuracy, governance, and continuous improvement within the HR Operations team.

You will own end-to-end HR processes, maintain SOPs and training materials, and serve as a senior escalation resource for Workday cases. A strong data mindset and collaboration with Payroll and HR partners are essential.

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