Senior HR Operations Analyst: Process Improvement & Support

Constellation; Kennett Square (Chester County); Presencial; USD 88.000 - 98.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus program

401(k) with company match

Employee stock purchase program

Medical, dental and vision benefits

Wellbeing programs

Disability and life insurance

Paid time off

Descripción de la vacante

Constellation is seeking a Sr Analyst, HR Services to provide multi-step operational and transactional support for HR objectives and policies. This role interfaces with internal and external stakeholders at various levels to ensure smooth day-to-day HR activities.

The position emphasizes delivering accurate employee data, process improvements, and collaborative problem-solving within a matrix organization. A 4-year HR degree and strong customer service are essential.

Formación

• 4-year degree in Human Resources or related field; 6+ years of strong HR operations experience or HR specialist area in a matrix organization.
• Detail oriented with strong customer service abilities.
• Ability to identify, quantify and summarize issues along with potential solutions.
• Able to direct multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity.
• Project management experience with demonstrated delivery of complex, cross-functional initiatives.
• Excellent customer service skills complimented by an ability to effectively interpret and respond to customers' issues.
• Knowledgeable in Microsoft Excel, Power BI, or other business intelligence tools.

Responsabilidades

• Provide transactional support and ownership of employee and organizational changes.
• Provide coaching and mentorship to peers, business leaders, and HR Business Partners to resolve employee and operational issues.
• Identify areas for improvement of service delivery and efficiency of operations with a focus on customer service excellence.
• Conduct routine data and system audits.
• Provide innovative solutions to process improvement.
• Additional duties as assigned.

Conocimientos

HR operations

Customer service

Project management

Data analysis

Educación

Bachelor's degree in Human Resources or related field

Herramientas

Microsoft Excel

Power BI

Descripción del empleo

Constellation is seeking a Sr Analyst, HR Services to provide multi-step operational and transactional support for HR objectives and policies. This role interfaces with internal and external stakeholders at various levels to ensure smooth day-to-day HR activities.

The position emphasizes delivering accurate employee data, process improvements, and collaborative problem-solving within a matrix organization. A 4-year HR degree and strong customer service are essential.