Senior Analyst, HR Services

Constellation; Chicago (IL); Híbrido; USD 88.000 - 98.000; Jornada completa

Descripción de la vacante

Constellation is seeking a Sr Analyst, HR Services to deliver multi-step transactional and operational support for HR objectives. You will partner with stakeholders to streamline processes, resolve issues, and drive data accuracy.

The role emphasizes customer service excellence, cross-functional collaboration, and system audits in a large, hybrid environment. The position requires a 4-year degree in HR or related field with 6+ years of HR operations experience, plus proficiency in Excel and BI

Formación

• 4-year degree in Human Resources or related field
• 6+ years of HR operations experience or HR specialist area in a matrix organization
• Detail oriented with strong customer service abilities
• Ability to identify, quantify and summarize issues along with potential solutions.
• Able to direct multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity
• Project management experience with demonstrated delivery of complex, cross-functional initiatives
• Excellent customer service skills complimented by an ability to effectively interpret and respond to customers' issues
• Knowledgeable in Microsoft Excel, Power BI, or other business intelligence tools

Responsabilidades

• Provide transactional support and ownership of employee and organizational changes.
• Provide coaching and mentorship to peers, business leaders, and HR Business Partners (HRBP) to resolve employee and operational issues, when needed.
• Identify areas for improvement of service delivery and efficiency of operations with a focus on customer service excellence
• Conduct routine data and system audits.
• Provide innovative solutions to process improvement.
• Additional duties as assigned.

Conocimientos

Customer service

Project management

Communication

Educación

4-year degree in Human Resources or related field

Herramientas

Microsoft Excel

Power BI

Descripción del empleo

Chicago, Illinois; Baltimore, Maryland; Houston, Texas; Kennett Square, Pennsylvania

Human Resources

Hybrid

139968

E03- E03 Exempt Ladder

Job Description

WHO WE ARE

As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.

Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things. Join us in meeting the country's energy needs today and tomorrow.

TOTAL REWARDS

Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including robust wellbeing programs; disability and life insurance benefits; paid time off for vacation, holidays, and sick days; and much more.

Expected salary range of $88,200 to $98,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

PRIMARY PURPOSE OF POSITION

The Sr Analyst, HR Services provides multi-step operational and transactional support to the HR community on day-to-day operations and administration of HR objectives, policies and procedures. Responsibilities include regular interfacing with internal and external stakeholders at various levels in the organization.

PRIMARY DUTIES & ACCOUNTABILITIES

• Provide transactional support and ownership of employee and organizational changes. Responsible for handing escalations and more complicated, multi-step transactions within HR Solutions.
• Provide coaching and mentorship to peers, business leaders, and HR Business Partners (HRBP) to resolve employee and operational issues, when needed.
• Identify areas for improvement of service delivery and efficiency of operations with a focus on customer service excellence
• Conduct routine data and system audits.
• Provide innovative solutions to process improvement.
• Additional duties as assigned.

MINIMUM QUALIFICATIONS

• 4-year degree in Human Resources or related field 6 or more years of strong HR operations experience or HR specialist area in a matrix organization
• Detail oriented with strong customer service abilities
• Ability to identify, quantify and summarize issues along with potential solutions.
• Able to direct multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity
• Project management experience with demonstrated delivery of complex, cross-functional initiatives
• Excellent customer service skills complimented by an ability to effectively interpret and respond to customers' issues
• Knowledgeable in Microsoft Excel, Power BI, or other business intelligence tools

PREFERRED QUALIFICATIONS

• Familiarity with Oracle’s Fusion
• Experience in assisting HR Technology on evaluating and implementing potential system changes