Senior HR Generalist

Haverhill; Warren (RI); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical coverage through UnitedHealth

Dental coverage through Delta Dental

Vision coverage through VSP

401(k) with employer matching

Employer-paid life, AD&D, and long‑ten

Employee Assistance Program

Employee discount on HAVERHILL jewelry

Voluntary coverage options

Job summary

HAVERHILL seeks a Senior HR Generalist to serve as the on-the-ground HR presence at its Warren, Rhode Island facility. This role reports to the Chief of Staff and requires independence with sound decision-making on the floor and in the office.

This hands-on position focuses on core HR operations, including recruiting, onboarding, employee relations, recordkeeping, benefits, and policy maintenance. Fluency in English and Spanish is essential for bilingual communications.

Qualifications

• 10+ years of progressive HR generalist experience.
• Full bilingual fluency in English and Spanish, spoken and written.
• Experience in a manufacturing, production, or hands-on operational environment preferred.
• Bachelor's degree in HR, business, or related field; SHRM-CP or PHR a plus, not required.

Responsibilities

• Full-cycle recruiting and onboarding for office and production roles.
• Employee relations — first point of contact for questions and conflict resolution.
• Recordkeeping and compliance: personnel files, I-9s, labor law postings, leave administration, workers' comp, OSHA records.
• Benefits administration support — enrollment and vendor coordination.
• Performance management administration and manager coaching on people issues.
• Policy and employee handbook maintenance.
• Bilingual HR communication in English and Spanish.

Skills

Bilingual English/Spanish

HR generalist

Employee relations

Recordkeeping

On-site presence

Education

Bachelor's degree in HR or related field

SHRM-CP or PHR a plus

Job description

The Role

The Senior HR Generalist is HAVERHILL's on-the-ground HR presence: the person employees bring a question, a problem, or a form to, and the person who keeps the people side of the business running cleanly, day in and day out. You'll report to our Chief of Staff, operate with real independence, and be trusted to make sound calls without checking in on the small stuff.

This is a hands-on generalist seat, not a strategy seat. You'll spend real time on the floor, not just behind a desk. This position is on-site in Warren, RI, providing direct support to a multilingual team.

What You'll Own

Core HR

• Full-cycle recruiting and onboarding for both office and production roles
• Employee relations — first point of contact for questions, concerns, and conflict resolution, across both the office and the floor
• Recordkeeping and compliance: personnel files, I-9s, required labor law postings, leave administration, workers' comp coordination, and OSHA recordkeeping support for a manufacturing environment
• Benefits administration support — enrollment, vendor coordination, day-to-day employee questions
• Performance management administration and manager coaching on people issues
• Policy and employee handbook maintenance
• Bilingual HR communication — translating and delivering policies, communications, and trainings so they land the same way in English and Spanish

Team Culture & Morale

• Own the morale calendar: catered lunches, raffles, contests, and recognition moments, run on a regular cadence, not just around the holidays
• Design and run recognition programs: service anniversaries, shout-outs, milestone moments
• Plan company events, from holiday gatherings to floor appreciation days
• Keep an informal pulse on morale across the office and the floor, and flag what you're hearing before it becomes a bigger problem

What You Bring

• 10+ years of progressive HR generalist experience, broad-based, not narrowly specialized in one HR function
• Full bilingual fluency in English and Spanish, spoken and written
• Experience in a manufacturing, production, or similarly hands-on operational environment strongly preferred
• Comfortable being the primary HR presence in the building. You don't need a large team around you to do good work, and you know when to make the call yourself versus bring it to leadership
• Meticulous recordkeeping habits: compliance details don't slip on your watch
• A steady, even-keeled, genuinely positive presence, day in and day out
• Real, current enjoyment of the hands-on, people-facing work of HR
• Bachelor's degree in HR, business, or a related field, or equivalent experience; SHRM-CP or PHR a plus, not required

Core Competencies

• Relationship Building: earns trust quickly across a bilingual office and production floor; becomes the person employees bring problems to
• Discretion & Judgment: handles sensitive employee information carefully, and knows what to decide independently versus escalate to leadership
• Composure Under Pressure: stays steady, even-keeled, and genuinely positive through high-pressure production periods
• Organization & Recordkeeping: meticulous and detail-oriented; owns compliance deadlines without reminders
• Bilingual Communication: communicates clearly and naturally in English and Spanish, in writing and in person
• Conflict Resolution: handles employee relations issues fairly and calmly, without escalating tension
• Follow-Through: reliably executes recurring responsibilities, from compliance deadlines to the morale calendar, without things falling through the cracks

In Your First 90 Days

• You'll learn the rhythm of both the office and the floor, and meet every person on the team
• You'll take full ownership of personnel records and close any gaps you find
• You'll plan and run your first team morale event

Compensation & Benefits

This is a full-time, salaried, exempt position budgeted at $75,000–$90,000 annually, commensurate with experience.

Benefits

Full-time employees, defined as 30 or more hours per week, are eligible for:

• Medical coverage through UnitedHealthcare, with multiple plan options and preventive care covered at 100% in network
• Dental coverage through Delta Dental of Rhode Island
• Vision coverage through VSP
• 401(k) through Guideline, with employer matching
• Employer-paid term life, AD&D, and long-term disability insurance through Unum
• A confidential Employee Assistance Program through Unum, covering mental health, financial, and legal support
• 50% employee discount on HAVERHILL jewelry, with payroll deduction available
• Optional voluntary coverage through Colonial Life and Pet Discount Plus at group rates

Full plan documents and coverage details are available during the interview process.

Location & Schedule

This is an on-site role based at HAVERHILL's production facility in Warren, Rhode Island. This is not a remote or hybrid position — the work depends on being present with both the office team and the floor.

Physical Requirements

• Regularly moves throughout the office and production floor over the course of the day
• Sits or stands for extended periods; occasional bending, reaching, and light lifting (up to approximately 25 lbs) for event setup, filing, and supplies
• Manual dexterity for computer use and paperwork; visual acuity for reviewing records and documents
• Communicates clearly in person, by phone, and in writing, in both English and Spanish
• May involve occasional exposure to typical manufacturing-floor conditions (noise, equipment, materials)
• Reasonable accommodations are available — see Equal Opportunity below

Equal Opportunity

A stone returns light because it's cut from many angles, not one. The same is true of a team.

HAVERHILL is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national or ancestral origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law. This applies to every employment decision we make, including hiring, compensation, promotion, training, and termination.

If you need a reasonable accommodation to participate in the application or interview process, contact [e-mail].