Human Resources Generalist

Harbor Health Services, Inc.; Boston (MA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

403(b) Savings Plan

Paid time off

Holidays

Job summary

Harbor Health Services, Inc. is seeking a Human Resources Generalist to support designated locations from our Mattapan, MA office with a hybrid in-office/remote schedule.

The role emphasizes onboarding, employee relations, and ensuring compliance with MA employment law while partnering with managers to optimize HR processes. The ideal candidate has strong communication skills, is resourceful, and can adapt to a dynamic healthcare environment.

Qualifications

• BA or BS in Human Resources, Business, or related field with 2–4 years of HR experience
• Or Master’s in Business or HR with 2 years in HR functions
• Excellent organizational and time management skills
• Excellent customer service, written and verbal communication skills
• Knowledge of state and federal employment laws
• Ability to influence, negotiate and partner with all levels of management
• PHR or SHRM-CP certification preferred
• Bi-lingual skills a plus
• Willingness to travel to Harbor Health sites as needed

Responsibilities

• Ensure onboarding for managers and new hires is timely and seamless; determine salary placement; create and issue offer letters; process employment documents
• Maximize employee relations by building relationships with employees and managers; manage investigations and document communications
• Manage interactive accommodation process and advise managers on performance issues
• Process promotions, reclassifications, and other HR transactions; maintain personnel files and HRIS records
• Create and interpret salary evaluations; participate in monthly orientation programs
• Ensure compliance with federal and state regulations and conduct audits as needed
• Consult with employees and managers to ensure proper interpretation of policies and laws
• Assist in development of HR policies and procedures
• Prepare for and participate in regulatory audits

Skills

Communication

Onboarding

Employee relations

Time management

Adaptability

MA employment law

Education

Bachelor's degree in HR/Business

Master’s degree in HR/Business

Tools

HRIS (ATS/HRMS)

Microsoft Office

Job description

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Program for All-Inclusive Care for the Elderly in Mattapan and Brockton, To help further the mission of Harbor, we are looking for an extremely talented Human Resources Generalist to join our Human Resources Department.

This is not a remote position.

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!

Role:

The Human Resources Generalist will be responsible for performing Human Resources related duties on a professional level and will work closely with the Manager of Human Resources in supporting designated locations. The ideal candidate will be an excellent communicator (written and verbal) with extensive onboarding and employee relations experience (Engagement, Progressive Discipline, Performance Management and Performance Improvement Plans) and up to date knowledge of MA employment law. Our ideal candidate will also be resourceful, self-motivated, flexible and adaptable, and proficient in time management. The ability to innovate and learn quickly will be pivotal to success in this role.

This position is based out of our corporate office in Mattapan, MAand will be hybrid (both in office and remote work). The necessity to be in the office will fluctuate according to tenure, successful completion of onboarding and training, and business needs. Candidates must reside in Massachusetts and live within a commutable distance to our Boston area locations.

Responsibilities:

• Ensures that the on-boarding process for both managers and new hires is timely and seamless; assesses and determines salary placement on established scales; creates and issues offer letters; processes requisite employment documents.
• Proactively maximizes positive employee relations by building successful relationships with employees and partnerships with managers; manages employee relations issues and conducts fair and thorough investigations, ensures proper documentation of employee statements, recommends appropriate resolutions in accordance with laws, regulations, and/or policies, and composes accurate, timely, and clear communications regarding the outcome.
• Implements and manages the interactive process for accommodations.
• Counsels managers on employee performance issues and responds to employee needs.
• Processes employment-related transactions including promotions, reclassifications, etc.; maintains personnel files both manually and via HRIS.
• Creates & interprets salary evaluations.
• In conjunction with other assigned staff, implements and attends monthly orientation program.
• Ensures compliance with all federal and state regulations including required reporting.
• Consults with employees and managers by providing feedback, recommendations and information to ensure consistent interpretation of HHSI policies and procedures and federal and state legislation.
• Participates in the development of policies and procedures.
• Prepares for and participates in regulatory audits; conducts periodic internal audits as needed

Requirements:

• BA or BS in Human Resources, Business, or a related field, with 2-4 years of experience in a professional business environment performing Human Resources functions as described above
• Or Master’s degree in Business or Human Resources, with 2 years in a professional business environment performing Human Resources functions as described above
• Excellent organizational and time management skills
• Excellent customer service skills, both in person and on the telephone
• Excellent written, verbal, and listening communication skills
• Demonstrated ability to identify and manage employee relations issues
• Comprehensive knowledge of state and federal employment laws
• Proven ability to influence, negotiate and build partnerships with all levels of management
• Intermediate knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
• Understanding and ability to fully utilize HRIS systems including recruitment (ATS), personnel (HRMS), and training applications
• PHR or SHRM-CP certification preferred
• Bi-lingual English/Spanish, English/Vietnamese, English/Brazilian Portuguese a plus
• Must be able to travel in a timely manner to Harbor Health sites as needed

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement.

When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.

Monday through Friday. Position will be hybrid (both in office and remote work). Candidates must reside in Massachusetts.

Full Time, 40 hours