Bilingual - Human Resources Generalist

Steel Craft Corp; Town of Hartford (WI); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Steel Craft Corp is seeking an HR Generalist in Hartford, WI to support recruitment, employee relations, benefits, and HR policy development. The role requires bilingual Spanish/English communication and the use of AI tools to streamline HR processes.

The position covers leave management, compliance with labor laws and OSHA, and employment records maintenance, with a focus on supporting a diverse workforce across local facilities. 1st shift, full-time in Hartford, WI.

Qualifications

• Bachelor’s Degree in HR, Business Admin, or related field.
• 3–5 years HR experience, preferably in manufacturing.
• Bilingual fluency in Spanish and English (verbal and written) required.
• Experience administering employee leave programs (FMLA, STD/LTD, personal leave).
• Proficiency using AI tools to support HR functions.
• Knowledge of labor laws, OSHA regulations, and HR best practices.

Responsibilities

• Support employee relations by addressing concerns and guiding policies in English and Spanish.
• Assist recruitment: screen applicants, schedule interviews, conduct new hire orientations.
• Maintain accurate employee records and perform periodic compliance audits.
• Assist with leave administration (FMLA, STD/LTD, personal leave) and track balances.
• Coordinate training, employee development and engagement initiatives.
• Draft, update, and implement HR policies aligned with employment law and business needs.
• Utilize AI-based HR tools to support recruitment, documentation, reporting, and process efficiency.

Skills

Bilingual Spanish/English

HR compliance

Communication

Interpersonal skills

Problem solving

Time management

Education

Bachelor's Degree in HR/Business

Tools

Paycom

AI tools (Copilot/ChatGPT)

Microsoft Office

Applicant Tracking System

HRIS

Job description

The Human Resources Generalist is responsible for supporting a broad range of HR functions, including compliance with company policies and labor laws. This role supports recruitment, employee relations, benefits and leave administration, learning and development, disciplinary procedures, employee engagement, HR recordkeeping, and the development and maintenance of HR policies and procedures. This position requires strong bilingual (Spanish/English) communication skills to support a diverse workforce, and the ability to leverage AI-based tools to improve HR processes and efficiency. This position will be detail-oriented and capable of managing multiple HR responsibilities.

Job Details

Job Location: Hartford - HARTFORD, WI 53027

Position Type: Full Time

Job Shift: 1st Shift

Essential Duties and Responsibilities

Employee Relations

• Support employee relations by addressing concerns, providing guidance on company policies, and facilitating conflict resolution in both English and Spanish.
• Conduct fact-finding investigations when employees bring relative situations forward.
• Conduct new hire employee feedback meetings.
• Conduct employee exit interviews and document feedback.
• Serve as a bilingual (Spanish/English) resource for employees and leadership, providing translation and interpretation support for HR communications, meetings, and documentation as needed.

Compliance / HR Support

• Assist in the recruitment process by screening applicants, scheduling interviews, and conducting new hire orientations.
• Process personnel action forms based on employee pay changes, job changes, status changes, etc.
• Maintain accurate employee records.
• Perform periodic audits to ensure compliance.
• Ensure compliance with labor laws, OSHA regulations, and company policies.
• Coordinate and assist with training programs, employee development, and safety initiatives.
• Assist in monitoring employee attendance records.
• Draft, develop, update, and help implement company HR policies and procedures, ensuring alignment with current employment law and business needs.
• Utilize AI-based HR tools and software (e.g., generative AI platforms, applicant tracking systems, and HRIS-integrated tools) to support recruitment, documentation, reporting, and process efficiency.

Leave Management

• Administer and manage employee leave of absence programs, including FMLA, STD/LTD, personal leave, military leave, and other statutory or company-provided leave.
• Track leave balances and usage, and communicate eligibility requirements and status updates to employees and managers.
• Coordinate leave paperwork and medical certifications, and liaise with third-party leave administrators; ensure compliance with applicable federal, state, and company leave policies.
• Support return-to-work coordination and accommodation requests in partnership with management.

Employee Engagement

• Support HR initiatives such as employee engagement programs, diversity and inclusion efforts, and workforce planning.
• Assist in planning and organizing company events that reinforce company culture.
• Collaborate with management on ideas for engagement activities.

Benefits

• Assist in administration of benefits programs including STD, FMLA, qualifying events, etc.
• Answer employee benefit related questions.
• Assist in promoting and administering employee wellness initiatives.

Competencies

• Problem Solving
• Time Management Skills
• Critical Thinking
• Confidentiality
• Interpersonal Skills
• Bilingual Oral & Written Communication (Spanish/English)
• Multitasking Skills
• Planning & Organizing
• Policy Development
• Leave Administration
• Adaptability to AI & HR Technology

Qualifications (Minimum)

Education: Bachelor’s Degree in Human Resources, Business Administration, or related field.

Experience and/or Training:

• Minimum of 3 - 5 years HR experience - preferably in a manufacturing environment
• Bilingual fluency in Spanish and English (verbal and written) required
• Experience administering employee leave programs (e.g., FMLA, STD/LTD, or personal leave)
• Experience assisting with or drafting HR policies and procedures
• Proficiency using AI tools (e.g., Microsoft Copilot, ChatGPT, or similar generative AI platforms) to support HR functions
• Knowledge of labor laws, OSHA regulations, and HR best practices.
• Ability to handle confidential information with discretion.
• Proficiency in HRIS software, preferably Paycom.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint)
• Ability to work independently with minimal supervision

Preferred Qualifications

Experience and/or Training:

• Education: HR certification (SPHR, PHR, CP, or SCP)
• Prior experience developing or authoring formal HR policies in a manufacturing or industrial setting
• Experience with AI-enabled HRIS, recruiting, or workflow platforms
• Formal training or certification in leave administration (e.g., CLMS)

Physical and Mental Demands

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or touch objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must be able to lift and or carry up to 10 lbs occasionally. Travel: This position requires an estimated 20% annual travel between local offices. The travel will primarily involve visiting other local facilities to collaborate with different teams and support projects across our multiple, local locations and the entire organization. 20% = 1 day/week

Working Environment

Work is performed in a general office environment with limited noise exposure and usually moderate. Noise may be loud when frequenting the production floor. Additionally, there will be occasional exposure to dust, metal debris, changes in ambient temperature, and requires the use of appropriate Personal Protective Equipment (PPE). The work environment characteristics described here are representative of those an individual will encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.