Senior HR Business Partner - Cloud Sales Scale

Amazon

Arlington (VA)

On-site

USD 130,000 - 176,000

Full time

14 days+
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Benefits offered by this job

Health insurance
RSUs and sign-on payments
401(k) matching
Parental leave

Job summary

Amazon is seeking a strategic Senior HR Business Partner to shape the talent system for the Cloud Sales Center/Scale. You will partner with senior leaders to diagnose, design, and execute people solutions that improve performance and culture at scale.

You will drive organizational effectiveness, leadership development, and change management while building inclusive workforce plans and talent pipelines across global teams. Travel 10-15% is expected.

Qualifications

  • Bachelor's degree or above in HR, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field.
  • 7+ years of HR specialist, HR generalist (e.g., HR Business Partner or HR Partner), HR manager, or HR program experience.
  • Experience influencing senior leaders/stakeholders.
  • Experience using data and metrics to drive improvements.
  • Experience working with global teams, driving organizational change initiatives, and developing talent management plans for a global organization.
  • PHR, GPHR, or SPHR, or 4+ years of case management system experience.

Responsibilities

  • Leverage knowledge of the business, global landscape, and trends to tailor people-focused solutions that drive business outcomes.
  • Interpret key people metrics and trends, utilizing mechanisms to inspect and monitor risks.
  • Design, recommend, and implement effective organizational structures that align with business strategy, strengthen culture, and enable inclusive decision-making.
  • Partner with senior leaders to build customer-centric organizations that foster agility and empower frontline decision-making.
  • Assess long-term and immediate senior leader talent needs to achieve business goals.
  • Develop strategies to build required senior leader skills and establish inclusive talent pipelines.
  • Coach and advise individual leaders and leadership teams on improving management abilities and addressing business challenges.
  • Challenge senior leaders when necessary to break mental models on ways of working, biases, structure, and talent decisions.
  • Use listening mechanisms to identify trends, risks, and hotspots to inform change plans and maximize employee experience.
  • Drive effective change environments by leveraging multiple perspectives and inclusive communication strategies.
  • Influence and coach senior leaders as they build their teams' ability to navigate organizational changes.
  • Monitor and evaluate implemented changes to assess effectiveness and durability.
  • Build long-term inclusive workforce plans aligned with CSC business objectives.
  • Coach and support senior leaders in executing workforce plans and making resource allocation decisions.
  • Anticipate industry trends and talent needs, determining gaps in current and future capabilities.
  • Create talent goals and cadence with the Senior Leadership team, including OLR and succession planning processes.
  • Partner with talent acquisition to maintain early career talent pipelines.
  • Address employee relations issues with fairness, discretion, and sound judgment.
  • Support performance and compensation management with consistent, fair application across the organization.
  • Collaborate with central HR, site, and international HR partners on people priorities.

Skills

Influence senior leaders
Data-driven decisions
Gen AI fluency
High judgment
Problem solving & scenario planning
Dealing with ambiguity

Education

Bachelor's degree or above in HR/related field
PHR/GPHR/SPHR or equivalent experience

Job description

Amazon is seeking a strategic Senior HR Business Partner to shape the talent system for the Cloud Sales Center/Scale. You will partner with senior leaders to diagnose, design, and execute people solutions that improve performance and culture at scale.

You will drive organizational effectiveness, leadership development, and change management while building inclusive workforce plans and talent pipelines across global teams. Travel 10-15% is expected.

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