Senior Housing Operations Leader for Student Living

Stetson University; DeLand (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work arrangement

Job summary

Stetson University in DeLand, Florida seeks an Associate Director for Housing Operations to lead the housing system serving over 2,000 students. This role partners with the Executive Director to advance strategic priorities, supervise staff, and ensure efficient, transparent operations across ten residence halls and four apartment communities.

Responsibilities include policy development, housing software administration, risk management, data-informed assignment systems, and front-line customer

Qualifications

• Bachelor’s degree in higher education administration, management, business, or related field.
• Minimum of 3 years of relevant professional experience.
• Experience with student information and/or housing management systems.
• Commitment to justice, equity, diversity, and inclusion.
• Desire to join a university community committed to inclusive excellence, kindness, and collaboration.

Responsibilities

• Provide leadership for housing operations, administrative services, and customer engagement to ensure high-quality service delivery and operational excellence.
• Lead development and implementation of housing policies, procedures, and front-line customer service.
• Serve as primary administrator for housing software and data-informed housing assignment systems.
• Oversee risk management, occupancy management, and compliance with safety protocols.
• Develop and execute a comprehensive housing communications and engagement strategy.

Skills

Staff supervision

Data management

Customer engagement

Facilities coordination

Policy development

Technology proficiency

Communication

Risk management

Education

Bachelor’s Degree in related field

Master’s Degree in related field

Tools

Housing software

Microsoft Excel

Student information systems

Job description

Stetson University in DeLand, Florida seeks an Associate Director for Housing Operations to lead the housing system serving over 2,000 students. This role partners with the Executive Director to advance strategic priorities, supervise staff, and ensure efficient, transparent operations across ten residence halls and four apartment communities.

Responsibilities include policy development, housing software administration, risk management, data-informed assignment systems, and front-line customer