Senior Housing Navigator & Stability Advocate

Community Services and Employment Training, Inc.; Visalia (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

Community Services and Employment Training, Inc. in Visalia, CA is seeking a Senior Program Specialist to provide housing stability case management for homeless or at-risk individuals enrolled in CSET housing programs.

The role involves intake assessments, Housing First-based plans, landlord advocacy, ongoing case management, and data tracking in HMIS/Apricot, with emphasis on compliance and collaboration with partners.

Qualifications

• Two years of full-time experience in housing services, case management, or homeless services.
• Ability to assess risk and coordinate services.
• Knowledge of Housing First principles.
• Excellent communication and documentation skills.
• Ability to work with diverse populations.

Responsibilities

• Provides housing stability case management to homeless or at-risk-of-homelessness individuals & families enrolled in CSET housing programs.
• Conducts intake assessments and implements individualized housing stability and safety plans in collaboration with participants, emphasizing Housing First principles.
• Provides participants with landlord advocacy and housing navigation assistance.
• Provides ongoing case management, including home visits, tenant engagement, and coordination of supportive services necessary to maintain housing.
• Provides education to participants regarding lease obligations, tenant rights and responsibilities, and program requirements.
• Coordinates with landlords, property managers, and housing partners to address tenancy issues, unit habitability concerns, inspections, and lease compliance.
• Responds to housing-related crises, including risk of eviction & housing destabilization.
• Maintains accurate, timely, and compliant documentation, including case notes, incident reports, housing plans, and outcome tracking.
• Ensures compliance with state regulations and CSET housing policies and procedures.
• Participates in case conferencing, housing case reviews, and coordinated entry-related activities as required.
• Builds and maintains collaborative relationships with community partners, behavioral health providers, legal services, and housing authorities to support housing retention.
• Provides housing navigation and problem-solving support as needed to prevent housing loss.
• Performs other housing-related duties

Skills

Communication skills

Housing navigation

Case management

Crisis intervention

Client engagement

Tools

HMIS/Apricot

Job description

Community Services and Employment Training, Inc. in Visalia, CA is seeking a Senior Program Specialist to provide housing stability case management for homeless or at-risk individuals enrolled in CSET housing programs.

The role involves intake assessments, Housing First-based plans, landlord advocacy, ongoing case management, and data tracking in HMIS/Apricot, with emphasis on compliance and collaboration with partners.