Senior Housekeeping Supervisor – Elevate Guest Experience

Sonesta Hotels; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with Company 18

401(k) Retirement Plan with Company 18

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Disability Insurance

Employee Perks and Discounts

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta International Hotels is seeking a Housekeeping Supervisor to support the Housekeeping Manager in delivering high-quality cleanliness across hotel operations. You will inspect rooms, train attendants, and perform cleaning duties as needed to ensure rooms are ready for occupancy and aligned with brand standards.

You will also help schedule staff, manage inventory of linens and supplies, and enforce safety and compliance while promoting teamwork across shifts and departments.

Qualifications

• High School Diploma or equivalent plus two years of housekeeping experience, including supervisory training/experience.
• Reading and writing abilities are required to document tasks and read manuals including safety information.
• Microsoft Office proficiency is preferred.

Responsibilities

• Deliver Sonesta Service in all interactions with guests and clients according to G.U.E.S.T. standards.
• Recruit, develop, manage, and monitor performance of housekeeping staff with guidance from the Housekeeping Manager.
• Inspect suites and public areas to ensure cleanliness and condition meet guest expectations; provide retraining as needed.
• Assist with training employees and ensuring tools and equipment are available for duties.
• Assist with scheduling and room cleaning assignments to ensure proper coverage.
• May perform housekeeping tasks to maintain guest rooms and public spaces.
• Monitor inventory of linen, supplies, and cleaning chemicals; manage par levels.
• Oversee procedures for lost and found items and promote teamwork across shifts.

Skills

Problem-solving

Motivation

Organizational skills

Training abilities

Reading and writing

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Sonesta International Hotels is seeking a Housekeeping Supervisor to support the Housekeeping Manager in delivering high-quality cleanliness across hotel operations. You will inspect rooms, train attendants, and perform cleaning duties as needed to ensure rooms are ready for occupancy and aligned with brand standards.

You will also help schedule staff, manage inventory of linens and supplies, and enforce safety and compliance while promoting teamwork across shifts and departments.