Hotel Housekeeping Supervisor - Guest Experience Leader

Remington Hotels; Philadelphia (Philadelphia County); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Remington Hotels/Philadelphia Sheraton-PHLSI seeks a full-time hotel operations associate to maintain room cleanliness, supervise staff, and ensure guest experiences meet our standards. The role involves coordinating schedules, inspecting rooms, and handling VIP requests in a fast-paced environment.

You will train associates, manage records, and report safety concerns promptly, contributing to a safe, welcoming hotel experience for guests.

Competenze

• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.
• Able to work as part of a team to provide great guest experiences.
• Ability to work in an office environment and with computer systems.
• Strong written and verbal communication skills.
• Physical ability to lift and move items as needed.

Mansioni

• Prepare staff schedules and distribute workload reports.
• Inspect guest rooms and public areas to company standards.
• Train and supervise new associates; provide ongoing training.
• Check for early make-ups, special requests and VIPs.
• Maintain records for lost and found.
• Run departure reports and recheck rooms in your section.
• Write work orders for repairs and report safety hazards.

Conoscenze

Teamwork

Customer service

Communication

Physical stamina

Adaptability

Descrizione del lavoro

Remington Hotels/Philadelphia Sheraton-PHLSI seeks a full-time hotel operations associate to maintain room cleanliness, supervise staff, and ensure guest experiences meet our standards. The role involves coordinating schedules, inspecting rooms, and handling VIP requests in a fast-paced environment.

You will train associates, manage records, and report safety concerns promptly, contributing to a safe, welcoming hotel experience for guests.