Senior Housekeeping Manager – Guest Experience

Highgate; Tempe (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Job summary

Highgate is seeking a Housekeeping Manager to oversee the housekeeping department at the Kimpton Miralina Resort in Tempe, Arizona. The role focuses on delivering quality service, maintaining clean facilities, and controlling costs while leading a team of housekeeping staff.

The ideal candidate will have supervisory experience, strong communication skills, and the ability to manage priorities in a fast-paced hotel environment. This full-time position offers a comprehensive benefits package.

Qualifications

• Must be able to effectively communicate both verbally and in writing.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Supervisory experience required.

Responsibilities

• Ensure operation of the Housekeeping Department in a friendly, efficient and courteous manner.
• Respond to guest requests, problems, complaints and accidents with attention and courtesy.
• Develop employee morale and ensure training of housekeeping personnel.
• Inspect rooms daily and ensure VIP rooms are prepared to Hotel standards.
• Maintain housekeeping inventory and ensure par levels for supplies.

Skills

Verbal and written communication

Multitasking

Leadership / Supervisory

Education

2-year college degree

4-year college degree

Job description

Highgate is seeking a Housekeeping Manager to oversee the housekeeping department at the Kimpton Miralina Resort in Tempe, Arizona. The role focuses on delivering quality service, maintaining clean facilities, and controlling costs while leading a team of housekeeping staff.

The ideal candidate will have supervisory experience, strong communication skills, and the ability to manage priorities in a fast-paced hotel environment. This full-time position offers a comprehensive benefits package.