F&B Operations Supervisor: Guest Experience Leader

Kimpton Miralina Resort; Paradise Valley (AZ); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability insurance

Long-term disability insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Paid jury duty leave

Personal leave

Medical leave

Military leave

Job summary

Highgate Hotels in Paradise Valley, AZ, is seeking a Food & Beverage Supervisor for the Kimpton Miralina Resort to oversee all F&B, kitchen and back‑of‑house operations.

You will market ideas to promote business, manage budgets and inventories, and ensure high quality products and service levels while maintaining profitability. This hourly role requires coordinating with F&B staff and delivering exceptional guest experiences.

Qualifications

• 3+ years in hotel F&B or related field; or a 4-year degree with 3 years related experience; or a 2-year degree with 4+ years related experience.
• Must be proficient in Windows, company-approved spreadsheets and word processing.
• Experience in F&B preparation techniques, health department rules and liquor laws.
• Long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly.
• Effective communication with all staff and guests; multitasking
• Attend all required meetings and trainings; MOD coverage as required.
• Maintain regular attendance and professional appearance; comply with standards.

Responsibilities

• Coordinate and supervise all F&B operations.
• Manage F&B personnel; respond to guest complaints promptly.
• Participate in budget, forecasting and monitor performance.
• Monitor industry trends to maintain profitable operations.
• Keep management informed of issues as they arise.
• Coordinate inventory reports and department meetings.
• Assist in menu planning and procurement; ensure SOP compliance.
• Attend trainings and support MOD coverage as needed.
• Maintain guest satisfaction and service standards.

Skills

Customer service

Communication

F&B knowledge

Hospitality operations

Education

4-year college degree preferred

2-year college degree with 4+ years experience

Tools

Windows

Spreadsheets

Word processing

Job description

Highgate Hotels in Paradise Valley, AZ, is seeking a Food & Beverage Supervisor for the Kimpton Miralina Resort to oversee all F&B, kitchen and back‑of‑house operations.

You will market ideas to promote business, manage budgets and inventories, and ensure high quality products and service levels while maintaining profitability. This hourly role requires coordinating with F&B staff and delivering exceptional guest experiences.