Senior Housekeeping Manager

Highgate

United States

Presencial

USD 55.000 - 75.000

Jornada completa

hace 33 horas
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Ventajas ofrecidas por este puesto de trabajo

Medical insurance
Dental insurance
Vision insurance
401(k) Retirement Plan with employer

Descripción de la vacante

Highgate Hotels in New York City's Times Square area seeks a Housekeeping Manager to lead the department in delivering attentive, friendly, efficient service and a consistently clean, safe environment for guests.

You will recruit, train, and supervise room attendants and supervisors, monitor inventories and par levels, enforce SOPs, and balance guest satisfaction with cost control in a fast-paced, service-driven hotel.

Formación

  • At least 2 years of progressive experience in a hotel or related field, or a 4-year college degree, or a 2-year college degree with 1+ years of related experience.
  • Supervisory experience required.
  • Proficient in Windows, Excel, and Word processing.

Responsabilidades

  • Lead the housekeeping team to ensure attentive, friendly, efficient service.
  • Respond to guest requests and resolve issues promptly and courteously.
  • Maintain cleaning programs and inventory par levels; manage supplies.
  • Balance room status and payroll with supervision.

Conocimientos

Effective communication
Multitasking
Leadership
Windows proficiency

Educación

2-year college degree and related experience
4-year college degree
Progressive hotel experience

Herramientas

Windows
Excel
Word processing

Descripción del empleo

Highgate Hotels in New York City's Times Square area seeks a Housekeeping Manager to lead the department in delivering attentive, friendly, efficient service and a consistently clean, safe environment for guests.

You will recruit, train, and supervise room attendants and supervisors, monitor inventories and par levels, enforce SOPs, and balance guest satisfaction with cost control in a fast-paced, service-driven hotel.

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