Senior Hotel Housekeeping Leader — Standards & Team Growth

Ascent Hospitality; Hammond (IN); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

401(k) with employer match

Paid time off and holiday pay

Insurance plan options

Hotel team member discounts

Employee recognition and appreciation

Career growth and advancementOpportuni

Supportive team culture

Direct impact on guest satisfaction

Job summary

Ascent Hospitality is seeking an experienced Executive Housekeeper to lead the housekeeping and laundry operations at the Hampton Inn & Suites in Hammond, IN. You will ensure guest rooms and public areas meet cleanliness, safety, and brand standards, while guiding a team toward consistent, high-quality service.

Ideal candidates bring hotel housekeeping leadership experience, strong attention to detail, and the ability to train and motivate staff in a fast-paced environment.

Qualifications

• Previous hotel housekeeping experience required; leadership or supervisory experience preferred.
• Experience in a full-service hotel environment.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to train, coach, and motivate a diverse team.
• High attention to detail and commitment to cleanliness and guest satisfaction.
• Ability to manage multiple priorities in a fast-paced hotel environment.

Responsibilities

• Lead daily housekeeping and laundry operations meeting cleanliness and safety standards.
• Recruit, onboard, train, coach, and develop housekeeping team members.
• Assign daily work and inspect rooms, providing timely feedback.
• Coordinate room-cleaning priorities with Front Desk and other departments.
• Respond promptly to guest concerns about housekeeping and ensure resolution.
• Work with Maintenance on repairs and safety concerns.
• Prepare team schedules and manage shift coverage based on occupancy.
• Monitor labor, supplies, and equipment; help manage expenses and reduce waste.
• Maintain inventories and proper storage of supplies.
• Support hotel inspections and brand standards compliance.
• Communicate department updates and staffing needs to hotel leadership.
• Foster a respectful, accountable, service-focused team culture.
• Perform other related duties as assigned.

Skills

Leadership

Communication

Organization

Problem Solving

Education

Hospitality/business education preferred

Job description

Ascent Hospitality is seeking an experienced Executive Housekeeper to lead the housekeeping and laundry operations at the Hampton Inn & Suites in Hammond, IN. You will ensure guest rooms and public areas meet cleanliness, safety, and brand standards, while guiding a team toward consistent, high-quality service.

Ideal candidates bring hotel housekeeping leadership experience, strong attention to detail, and the ability to train and motivate staff in a fast-paced environment.