Hotel Executive Housekeeper

Ascent Hospitality; Hammond (IN); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

401(k) with employer match

Paid time off and holiday pay

Insurance plan options

Hotel team member discounts

Employee recognition and appreciation

Career growth and advancementOpportuni

Supportive team culture

Direct impact on guest satisfaction

Job summary

Ascent Hospitality is seeking an experienced Executive Housekeeper to lead the housekeeping and laundry operations at the Hampton Inn & Suites in Hammond, IN. You will ensure guest rooms and public areas meet cleanliness, safety, and brand standards, while guiding a team toward consistent, high-quality service.

Ideal candidates bring hotel housekeeping leadership experience, strong attention to detail, and the ability to train and motivate staff in a fast-paced environment.

Qualifications

• Previous hotel housekeeping experience required; leadership or supervisory experience preferred.
• Experience in a full-service hotel environment.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to train, coach, and motivate a diverse team.
• High attention to detail and commitment to cleanliness and guest satisfaction.
• Ability to manage multiple priorities in a fast-paced hotel environment.

Responsibilities

• Lead daily housekeeping and laundry operations meeting cleanliness and safety standards.
• Recruit, onboard, train, coach, and develop housekeeping team members.
• Assign daily work and inspect rooms, providing timely feedback.
• Coordinate room-cleaning priorities with Front Desk and other departments.
• Respond promptly to guest concerns about housekeeping and ensure resolution.
• Work with Maintenance on repairs and safety concerns.
• Prepare team schedules and manage shift coverage based on occupancy.
• Monitor labor, supplies, and equipment; help manage expenses and reduce waste.
• Maintain inventories and proper storage of supplies.
• Support hotel inspections and brand standards compliance.
• Communicate department updates and staffing needs to hotel leadership.
• Foster a respectful, accountable, service-focused team culture.
• Perform other related duties as assigned.

Skills

Leadership

Communication

Organization

Problem Solving

Education

Hospitality/business education preferred

Job description

Executive Housekeeper

Position/Role: Executive Housekeeper

Location: Hampton Inn & Suites, Hammond, IN

Pay Range: 40k- 45k Annually

(Compensation Is Commensurate With Experience, Qualifications, And Overall Background.)

Lead the Team. Set the Standard. Make Every Stay Memorable.

Join Ascent Hospitality and help deliver an exceptional hotel experience at the Hampton Inn & Suites, Hammond!

Ascent Hospitality owns and operates a portfolio of hotels across Alabama, Indiana, Georgia, Mississippi, and Tennessee. We are committed to creating great guest experiences while helping our team members learn, grow, and build careers in hospitality.

About the Role:

Ascent Hospitality is seeking an experienced, dependable, and detail-oriented Executive Housekeeper to lead the housekeeping and laundry operations at the Hampton Inn & Suites, Hammond.

In this role, you’ll help ensure guest rooms and public areas are clean, comfortable, safe, and prepared to meet the hotel’s service and brand standards. You’ll lead and develop the housekeeping team, coordinate with other departments, and help manage labor, supplies, and daily operations.

Employee Perks & Benefits:

• Competitive compensation


• Comprehensive benefits package


• 401(k) with employer match


• Paid time off and holiday pay


• Insurance plan options


• Hotel team member discounts


• Employee recognition and appreciation programs


• Career growth and advancement opportunities


• Supportive team culture and corporate leadership


• Opportunity to make a direct impact on guest satisfaction and hotel performance

What You Will Do:

• Lead the daily housekeeping and laundry operations, ensuring guest rooms and public areas meet cleanliness, presentation, and safety standards.


• Recruit, onboard, train, coach, and develop housekeeping team members and supervisors.


• Assign daily work, inspect completed rooms and areas, and provide timely feedback to support consistent quality.


• Coordinate room-cleaning priorities and communicate room status with the Front Desk and other departments.


• Respond promptly and professionally to guest concerns related to housekeeping, following up to ensure resolution.


• Work with Maintenance to report and follow up on repairs, room deficiencies, and safety concerns.


• Prepare team schedules and coordinate shift coverage based on hotel occupancy and business needs.


• Monitor labor, productivity, supplies, linen, and equipment; help manage department expenses and reduce waste.


• Maintain appropriate inventories and ensure supplies and equipment are stored, used, and cared for properly.


• Establish and reinforce safe work practices, including proper handling of cleaning products and equipment.


• Support hotel inspections, quality reviews, and compliance with Hilton brand standards and company procedures.


• Communicate department updates, staffing needs, guest feedback, and operational concerns to hotel leadership.


• Foster a respectful, accountable, and service-focused team culture.


• Perform other related duties as assigned.

What We Are Looking For:

• Previous hotel housekeeping experience required; housekeeping leadership or supervisory experience preferred.


• Experience in a full-service hotel environment preferred.


• Strong leadership, communication, organization, and problem-solving skills.


• Ability to train, coach, and motivate a diverse team.


• High attention to detail and commitment to cleanliness and guest satisfaction.


• Ability to manage multiple priorities in a fast-paced hotel environment.


• Familiarity with housekeeping procedures, room inspections, staffing, inventory, and labor controls.


• Comfort using hotel systems, scheduling tools, and standard office technology.


• Dependability, flexibility, and a strong sense of accountability.


• Ability to work varied shifts, including weekends and holidays, as business needs require.


• Ability to perform the physical duties associated with the role, with or without reasonable accommodation.


• Hospitality, business, or related education preferred.

If you’re a hands‑on hospitality leader who takes pride in high standards, team development, and making guests feel comfortable, we’d love to have you join the Hampton Inn & Suites, Hammond team.

Join Ascent Hospitality and become part of a team where your work truly makes a difference!

Ascent Hospitality is an Equal Opportunity Employer (EEO).